Frost Bank

Associate Relationship Manager

Frost Bank

Fort Worth, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Frost Bank, a leading financial institution that is dedicated to providing exceptional services to our clients. We are currently seeking an Associate Relationship Manager to join our team and help us build and maintain strong relationships with our customers. As an Associate Relationship Manager, you will play a vital role in understanding our clients' financial needs and providing them with tailored solutions. We are looking for highly motivated individuals with a strong passion for customer service and a desire to grow within the banking industry. If you have a proven track record of building and managing customer relationships, we encourage you to apply for this exciting opportunity. Join our team and be a part of a company that values its employees and strives for excellence.

  1. Establish and maintain strong relationships with clients by understanding their financial needs and providing exceptional customer service.
  2. Act as a point of contact for clients, addressing any inquiries or concerns in a timely and professional manner.
  3. Collaborate with team members to develop and implement strategies to attract and retain clients.
  4. Identify opportunities for cross-selling and up-selling financial products and services to clients.
  5. Conduct regular reviews of client accounts to ensure their needs are being met and identify potential areas for improvement.
  6. Stay up-to-date on industry trends and changes in financial regulations to provide clients with accurate and relevant information.
  7. Assist senior relationship managers with managing large and high-profile client accounts.
  8. Conduct market research and analysis to identify potential new clients and develop strategies to target them.
  9. Collaborate with other departments, such as marketing and product development, to improve the overall client experience.
  10. Maintain accurate and organized client records and documentation.
  11. Meet and exceed sales targets and performance goals set by the bank.
  12. Act as an ambassador for Frost Bank, promoting a positive image and representing the company's values and mission.
  13. Continuously strive to improve customer satisfaction and retention rates.
  14. Attend training and professional development sessions to enhance knowledge and skills.
  15. Adhere to all company policies and procedures, as well as regulatory requirements.
  16. Maintain confidentiality and protect sensitive client information at all times.
Where is this job?
This job is located at Fort Worth, TX, USA
Job Qualifications
  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 2 Years Of Experience In Banking, Sales, Or Customer Service.

  • Strong Understanding Of Financial Products And Services Offered By Frost Bank.

  • Proven Track Record Of Meeting And Exceeding Sales Goals In A Fast-Paced, Target-Driven Environment.

Required Skills
  • Financial Analysis

  • Networking

  • Account Management

  • Communication

  • Time Management

  • Negotiation

  • customer service

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Cross-Selling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Relationship Manager in Fort Worth, TX, USA is $43,000 - $60,000 per year. This salary range can vary depending on factors such as years of experience, education, and specific job responsibilities.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 15th, 2024
Apply BeforeAugust 19th, 2025
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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