Frost Bank

Associate Relationship Manager

Frost Bank

Fort Worth, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a highly motivated, service-oriented individual to join our team as an Associate Relationship Manager at Frost Bank. This position requires a candidate who is an experienced professional with a strong customer service background, and the ability to build and maintain relationships with clients. The successful candidate must be a self-starter, goal-oriented, and possess excellent interpersonal and communication skills. The successful candidate must also have the ability to work in a fast-paced environment with a high degree of accuracy and attention to detail. If you are looking for an opportunity to join a thriving organization and help drive the success of our clients, then this is the job for you!

Responsibilities:

  1. Establish and maintain successful relationships with clients to ensure customer satisfaction.
  2. Provide exceptional customer service to all customers and clients.
  3. Remain organized and meet deadlines in a fast-paced environment.
  4. Evaluate customer needs and provide solutions to meet those needs.
  5. Follow up on customer inquiries and ensure follow-through on commitments.
  6. Utilize internal resources to ensure customer satisfaction.
  7. Represent the Frost Bank brand professionally in all interactions.
  8. Track and report customer service metrics.
  9. Identify opportunities to increase customer loyalty and engagement.
  10. Promote services, products, and initiatives to existing customers.
Where is this job?
This job is located at Fort Worth, TX, USA
Job Qualifications
  • Excellent written and verbal communication skills

  • Ability to work in a team environment

  • Ability To Work Independently

  • Strong Customer Service Skills

  • Good Organizational Skills

  • Ability To Multi-Task

  • Knowledge Of Banking Practices

  • Proficiency In Computer Software Programs

Required Skills
  • Financial Analysis

  • Banking

  • Project Management

  • Networking

  • Account Management

  • Communication

  • Sales

  • Negotiation

  • Leadership

  • customer service

  • Presentation

  • Relationship Building

  • Compliance

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Associate Relationship Manager in Fort Worth, TX, USA is $37,000 - $60,000. This range depends on a variety of factors, such as the employer, the individual's experience, and the industry.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started