Frost Bank

Associate Relationship Manager

Frost Bank

Alamo, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a motivated and experienced Associate Relationship Manager to join our team at Frost Bank! As an Associate Relationship Manager, you'll be responsible for fostering strong customer relationships and providing superior customer service. You will be the primary point of contact for customers and will be expected to provide exceptional customer service to ensure customer satisfaction. In addition, you will be responsible for resolving customer inquiries, identifying customer needs, and managing customer accounts.The ideal candidate for this role should have a strong customer service background, excellent communication and interpersonal skills, and experience working with financial services. You should be able to provide a superior customer experience and have excellent problem-solving and organizational skills. Additionally, you should be able to work collaboratively with other departments and colleagues. If this sounds like the perfect opportunity for you, apply today!

Responsibilities for Associate Relationship Manager:

  1. Establish and maintain strong customer relationships by providing excellent customer service.
  2. Respond to customer inquiries and identify customer needs.
  3. Manage customer accounts, resolve customer issues, and ensure customer satisfaction.
  4. Provide a superior customer experience through excellent communication and interpersonal skills.
  5. Work collaboratively with other departments and colleagues.
  6. Develop and implement strategies to increase customer loyalty.
  7. Utilize financial services knowledge and expertise to support customer needs.
  8. Monitor customer accounts to ensure accuracy and compliance with regulations.
  9. Stay up-to-date on new products and services offered by Frost Bank.
  10. Identify and develop new business opportunities.
Where is this job?
This job is located at Alamo, TX, USA
Job Qualifications
  • Strong Interpersonal And Communication Skills

  • Ability To Analyze Financial Data

  • Bachelor's Degree In Finance Or Related Field

  • Ability To Build And Maintain Customer Relationships

  • And Regulations

  • Knowledge Of Banking Products

  • Services

  • Experience In Customer Service/Relationships

  • Effective Problem Solving Skills

  • Proven Ability To Meet Sales Goals

Required Skills
  • Risk Management

  • Banking

  • Financial Services

  • Project Management

  • Networking

  • Account Management

  • Sales

  • Negotiation

  • Leadership

  • customer service

  • Compliance

  • Analysis

  • Client Relations

  • Problem-Solving

  • Credit

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • self-motivation

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Relationship Manager in Alamo, TX, USA is between $50,000 and $80,000 per year. This range is based on the data provided by various job postings and other reliable sources.

Additional Information
Frost Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 24th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Frost Bank

Frost Bank is a Texas-chartered bank based in San Antonio with 134 branches and 1,300 automated teller machines, all in Texas. It is the primary subsidiary of Cullen/Frost Bankers, Inc., a bank holding company. It is on the list of largest banks in the United States.

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