
Lead Account Manager
Are you a results-driven Account Manager looking for the opportunity to take your career to the next level? Freshworks is looking for a Lead Account Manager to join our dynamic and rapidly growing team. Reporting to the Director of Customer Success, you will be responsible for managing key customer accounts, ensuring customer satisfaction and driving revenue growth.To be successful in this role, you should have a minimum of five years of experience in account management and a track record of achieving customer satisfaction goals. You must be highly organized, have excellent communication and problem-solving skills, and be comfortable working in a fast-paced, results-oriented environment. You must have a deep understanding of customer success processes and be able to quickly build trust and rapport with customers.We are looking for someone who is passionate about helping customers get the most out of their Freshworks experience and is ready to take on this challenge. If this sounds like you, we want to hear from you!
Excellent Communication And Presentation Skills
Ability To Work In A Fast-Paced Environment
Ability To Build And Maintain Relationships
Bachelor's Degree In Business Or Related Field
Familiarity With Saas Software
Proven Experience In Account Management
High Level Of Customer Service Focus
Ability To Identify Customer Needs And Develop Innovative Solutions
Networking
Communication
Sales
Negotiation
Leadership
Presentation
Collaboration
Organization
Analytical
Problem-Solving
Decision-Making
Time-Management
Relationship-Building
Strategic-Thinking
Client-Management
Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
Critical thinking
Teamwork
Positive Attitude
Adaptability
According to JobzMall, the average salary range for a Lead Account Manager in Chennai, Tamil Nadu, India is between ₹3,60,000 and ₹9,36,000 per year. This salary range is based on factors such as experience, qualifications, and the size and type of employer. Salaries may also vary depending on the specific industry and the location of the company.
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Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

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