
Director - Professional Services
We’re looking for a Director of Professional Services to join our team at Freshworks. You’ll be responsible for leading our Professional Services team to ensure our customers get maximum value from our products, while driving revenue growth. If you’re a passionate leader with a proven track record of success in Professional Services, this is the role for you!To be successful in this role you’ll need to have significant experience leading Professional Services teams in the SaaS industry, as well as a deep understanding of customer success and customer engagement. You’ll also need to be comfortable working in a fast-paced and rapidly changing environment, and have excellent communication and problem-solving skills.We’re looking for someone who is passionate about delivering world-class customer experiences and loves a challenge. If you’re the kind of person who is excited by the opportunity to make an impact and take our Professional Services team to the next level, we want to hear from you!
Bachelor's Degree In Business Administration Or Related Field
At Least Years Of Experience In A Customer-Facing Role
Proven Track Record Of Leading And Managing Teams In A Professional Services Environment
Strong Knowledge Of It Service Management Frameworks Such As Itil
Strong Communication
Negotiation And Problem-Solving Skills
Demonstrated Ability To Effectively Manage Customer Relationships
Demonstrated Ability To Identify
Budgeting
Planning
Coaching
Scheduling
Reporting
Listening
Leading
Problem-Solving
Influencing
Managing
Supervising
Negotiating
Analyzing
Collaborating
Strategizing
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Director - Professional Services in London, UK is £80,000 - £100,000. This range may vary depending on the company, the individual's experience and qualifications, and the size and type of services being provided.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Freshworks designs ridiculously easy-to-use software for businesses of all sizes, making it effortless for them to delight their employees and their customers. Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve customers, including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started