HR Shared Services Specialist

Are you a highly organized and detail-oriented individual with a passion for providing exceptional customer service? Do you have a strong understanding of HR policies and procedures? Franklin Templeton Investments is seeking a HR Shared Services Specialist to join our team. In this role, you will be responsible for delivering efficient and effective HR services to our employees globally. If you are a self-motivated team player with excellent communication skills and a desire to continuously improve processes, we encourage you to apply.

1. Serve as the primary point of contact for all HR-related inquiries from employees globally.
2. Manage and maintain employee records and information in compliance with HR policies and procedures.
3. Process and respond to employee requests for HR services in a timely and accurate manner.
4. Collaborate with various HR teams to ensure consistent and efficient delivery of services.
5. Continuously review and improve HR processes to increase efficiency and effectiveness.
6. Monitor and track employee data to ensure accuracy and completeness.
7. Maintain a strong understanding of HR policies, procedures, and regulations to provide accurate information to employees.
8. Conduct research and analysis to support decision-making and problem-solving related to HR services.
9. Assist with onboarding and offboarding processes, including preparing and maintaining employee documents and records.
10. Provide support for HR projects and initiatives as needed.
11. Communicate and collaborate effectively with employees and other stakeholders to ensure a positive customer service experience.
12. Stay updated on industry trends and best practices to suggest improvements and innovations for HR services.
13. Maintain confidentiality and handle sensitive employee information with discretion and professionalism.

According to JobzMall, the average salary range for a HR Shared Services Specialist in Boston, MA, USA is approximately $55,000-$75,000 per year. This can vary depending on experience, education, and specific job duties within the role.

Franklin Resources, Inc. is a holding company, which engages in the provision of financial and investment management operations. It offers fund administration, sales, distribution, marketing, shareholder servicing, trustee, custody, and fiduciary services.