Franklin Templeton Investments

Global Head of Investor Services - Wealth Alternatives

Franklin Templeton Investments

Remote
Full-TimeDepends on ExperienceSenior LevelPhd or Professional
Job Description

Welcome to Franklin Templeton Investments, a global leader in the investment management industry. We are currently seeking a highly experienced and driven individual to join our team as the Global Head of Investor Services - Wealth Alternatives. In this role, you will be responsible for leading our efforts in providing exceptional service to our clients in the wealth alternatives space. We are looking for a candidate who is dedicated, ambitious, and possesses a deep understanding of the wealth alternatives market. If you have a passion for delivering top-notch client experiences and possess the necessary qualifications, we invite you to apply for this exciting opportunity.

  1. Develop and implement strategies to enhance the client experience in the wealth alternatives space.
  2. Serve as the primary point of contact for high-level clients in the wealth alternatives market.
  3. Lead and mentor a team of investment professionals to ensure exceptional service delivery.
  4. Stay updated on industry trends and developments in the wealth alternatives market.
  5. Collaborate with other departments to identify and execute on opportunities for growth and improvement in the wealth alternatives space.
  6. Serve as a subject matter expert on wealth alternatives, providing guidance and support to colleagues and clients.
  7. Develop and maintain strong relationships with key stakeholders, including clients, partners, and industry professionals.
  8. Oversee the development and implementation of client onboarding and retention strategies.
  9. Monitor and analyze client feedback and make recommendations for improvements to enhance the client experience.
  10. Ensure compliance with all regulatory requirements and internal policies related to wealth alternatives services.
  11. Represent the company at industry events, conferences, and meetings.
  12. Conduct regular performance reviews and provide feedback and guidance to team members.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Extensive Experience In Alternative Investments: A Global Head Of Investor Services - Wealth Alternatives At Franklin Templeton Investments Should Have A Deep Understanding Of Alternative Investment Strategies, Including Private Equity, Hedge Funds, Real Estate, And Infrastructure. This Should Include A Proven Track Record Of Successful Portfolio Management And Strong Knowledge Of Industry Trends.

  • Strong Leadership Skills: As A Senior-Level Position, The Global Head Of Investor Services - Wealth Alternatives Should Possess Exceptional Leadership Skills To Effectively Manage A Team Of Professionals Across Multiple Regions. This Includes The Ability To Inspire And Motivate Team Members, Delegate Tasks, And Foster A Collaborative Work Environment.

  • Robust Network And Relationship Management: This Role Requires Strong Networking Abilities To Establish And Maintain Relationships With Key Investors, Partners, And Industry Experts Worldwide. The Ideal Candidate Should Have A Well-Developed Network Of Contacts Within The Alternative Investment Community And Relevant Industries.

  • In-Depth Knowledge Of Regulatory Compliance: Franklin Templeton Investments Operates In A Highly Regulated Industry, And The Global Head Of Investor Services - Wealth Alternatives Should Have A Thorough Understanding Of Global Regulations, Compliance Requirements, And Risk Management Practices. This Includes Staying Up-To-Date With Changing Regulatory Landscapes And Effectively Implementing Compliance Measures Across All Operations.

  • Strategic Thinking And Business Development Skills: The Global Head Of Investor Services - Wealth Alternatives Should Have A Strategic Mindset And The Ability To Identify New Business Opportunities And Develop Innovative Solutions For Clients. This Requires Strong Analytical Skills, Market Knowledge, And The Ability To Anticipate And Adapt To Changing Market Conditions.

Required Skills
  • Financial Analysis

  • Market Research

  • Portfolio Management

  • Team Leadership

  • Risk assessment

  • Client Relationships

  • Due Diligence

  • wealth management

  • Asset allocation

  • Investment Strategies

  • Alternative Investments

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Global Head of Investor Services - Wealth Alternatives is $250,000 to $350,000 per year. However, this can vary depending on factors such as the size and location of the company, years of experience, and individual performance. Some companies may offer additional bonuses or incentives.

Additional Information
Franklin Templeton Investments is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 6th, 2025
Apply BeforeApril 11th, 2026
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About Franklin Templeton Investments

Franklin Resources, Inc. is a holding company, which engages in the provision of financial and investment management operations. It offers fund administration, sales, distribution, marketing, shareholder servicing, trustee, custody, and fiduciary services.

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