Insurance and Senior Services Coordinator

Welcome to Franciscan Health, a leading healthcare provider with a mission to provide compassionate and quality care to our community. We are currently seeking a dedicated and experienced Insurance and Senior Services Coordinator to join our team. In this role, you will play a crucial role in helping our senior patients navigate the complex world of insurance and ensure they receive the care they need. As an integral part of our team, we are looking for someone with strong organizational skills, attention to detail, and a passion for helping others. If you are a driven individual with a heart for serving our senior community, we invite you to apply for this rewarding position.

1. Serve as the main point of contact for senior patients and their families regarding insurance and senior services.
2. Educate patients and families on insurance benefits and coverage, including Medicare and Medicaid.
3. Communicate with insurance companies to verify coverage and obtain necessary authorizations for services.
4. Assist patients in understanding and completing insurance forms and paperwork.
5. Collaborate with healthcare providers to ensure timely and accurate billing and reimbursement.
6. Maintain accurate and organized records of patient insurance information and authorizations.
7. Identify and resolve any insurance-related issues or discrepancies.
8. Develop and maintain relationships with insurance companies and senior service providers.
9. Stay up-to-date on changes in insurance policies and regulations.
10. Coordinate with other departments to ensure seamless care for senior patients.
11. Provide compassionate and patient-centered customer service to all patients and their families.
12. Adhere to all HIPAA and other relevant regulations and guidelines.
13. Participate in team meetings and trainings as required.
14. Act as an advocate for senior patients and assist in finding resources and services to meet their needs.
15. Continuously strive to improve processes and procedures related to insurance and senior services.

According to JobzMall, the average salary range for a Insurance and Senior Services Coordinator in Indianapolis, IN, USA is between $41,000 to $66,000 per year. This range can vary depending on factors such as experience, education, and the specific company or organization. Additionally, other benefits such as health insurance, retirement plans, and bonuses may also be offered. It is important to research and negotiate salary and benefits with potential employers to ensure fair compensation.

Franciscan Health Indianapolis is a medical facility serving Carmel, Indianapolis, Plainfield, and south-central Indiana. It is part of the Franciscan Health system. The hospital has historical affiliations to the Roman Catholic Church and the Sisters of St. Francis of Perpetual Adoration.