Financial Counselor

As a Franciscan Health Financial Counselor, you will have the opportunity to make a positive impact on the lives of our patients by providing financial guidance and support. We are seeking a compassionate and detail-oriented individual with a strong understanding of financial principles and a passion for helping others. This role requires excellent communication skills, a high level of empathy, and the ability to work collaboratively with a diverse team. If you are looking for a fulfilling career in healthcare and have a desire to make a difference, we invite you to join our team as a Financial Counselor at Franciscan Health.

1. Provide financial counseling services to patients, including explaining insurance coverage, payment options, and financial assistance programs.
2. Develop and implement financial plans for patients based on their individual needs and circumstances.
3. Communicate with patients and their families about financial responsibilities and assist in resolving any financial concerns or issues.
4. Collaborate with healthcare team members to ensure accurate and timely billing and collections processes.
5. Maintain up-to-date knowledge of insurance policies, government programs, and payment regulations to accurately advise patients.
6. Utilize financial software and systems to track and process patient payments, refunds, and adjustments.
7. Maintain strict confidentiality of patient information and adhere to all HIPAA regulations.
8. Assist patients in completing necessary financial forms and applications for assistance programs.
9. Educate patients on financial resources and options available to them for medical expenses.
10. Work closely with insurance companies and other third-party payers to advocate for patients' financial needs.
11. Collaborate with other departments within the healthcare facility to ensure a seamless patient experience.
12. Continuously evaluate and improve financial counseling processes to enhance patient satisfaction and financial outcomes.
13. Attend trainings and stay updated on changes in healthcare laws and regulations related to financial counseling.
14. Maintain accurate and organized financial records and reports for auditing purposes.
15. Uphold the values and mission of Franciscan Health and promote a positive image of the organization.

According to JobzMall, the average salary range for a Financial Counselor in Indianapolis, IN, USA is between $40,000 and $70,000 per year. However, this may vary based on factors such as experience, education, industry, and specific job responsibilities.

Franciscan Health Indianapolis is a medical facility serving Carmel, Indianapolis, Plainfield, and south-central Indiana. It is part of the Franciscan Health system. The hospital has historical affiliations to the Roman Catholic Church and the Sisters of St. Francis of Perpetual Adoration.