Sales Support Specialist
Welcome to Fossil Group, where we are passionate about creating unique and innovative products that embody a sense of adventure and style. As a Sales Support Specialist, you will play a vital role in supporting our sales team and ensuring a seamless experience for our customers. We are seeking a highly organized and customer-focused individual with a strong attention to detail and excellent communication skills. If you are driven, enthusiastic, and thrive in a fast-paced environment, we would love to hear from you!
- Provide excellent customer service to clients by answering inquiries and addressing any concerns in a timely and professional manner.
- Assist sales team in managing and processing orders, ensuring accuracy and efficiency.
- Maintain and update customer records and databases.
- Collaborate with various departments to ensure timely delivery of products and resolve any issues that may arise.
- Monitor inventory levels and communicate with sales team to ensure product availability.
- Prepare and distribute sales reports and analysis to assist in decision making.
- Assist in creating and implementing sales strategies to drive business growth.
- Keep up-to-date with product knowledge and industry trends to effectively support the sales team and provide valuable insights to customers.
- Coordinate and support sales events and promotions.
- Participate in training and development opportunities to enhance job performance.
- Maintain a clean and organized work environment.
- Uphold company policies and procedures.
- Perform other duties as assigned by management.
Excellent Communication Skills: A Sales Support Specialist Must Possess Strong Verbal And Written Communication Skills In Order To Effectively Interact With Customers, Sales Teams, And Other Internal Departments.
Proficiency In Sales Software: The Ideal Candidate Should Have Experience Using Various Sales Software, Such As Crm Systems, To Manage And Track Customer Accounts, Sales Metrics, And Inventory.
Attention To Detail: A Sales Support Specialist Should Possess Strong Attention To Detail In Order To Accurately Manage And Update Customer Information, Process Orders, And Maintain Sales Reports.
Customer Service Experience: Prior Experience In A Customer-Facing Role Is Essential For This Position, As A Sales Support Specialist Will Be Responsible For Providing Support And Assistance To Customers Throughout The Sales Process.
Team Player Attitude: The Ability To Work Collaboratively And Effectively With Cross-Functional Teams Is Crucial For A Sales Support Specialist. They Should Be Able To Build Strong Relationships With Sales Teams, Marketing, And Product Development Departments To Ensure Successful Sales Processes.
Data Entry
Communication
Time Management
Product knowledge
Multitasking
Attention to detail
Problem Solving
Organizational Skills
customer service
Sales Support
Teamwork
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Sales Support Specialist in Richardson, TX, USA is between $40,000 and $60,000 per year. This may vary depending on the specific company, industry, and level of experience. Some Sales Support Specialists may also receive bonuses or commissions based on their performance.
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Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.
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