Retail Associate

At Fossil Group, we are on a mission to inspire and connect people through our unique and stylish products. As a Retail Associate, you will play a crucial role in helping us achieve this goal by providing exceptional customer service and representing our brand in a positive and professional manner. We are looking for passionate and driven individuals who thrive in a fast-paced and dynamic retail environment. If you have a love for fashion, a knack for building relationships, and a strong attention to detail, we want you to join our team!

1. Provide exceptional customer service to all Fossil Group customers, creating a positive and welcoming shopping experience.
2. Represent the Fossil brand in a professional and knowledgeable manner, educating customers on our products and company values.
3. Maintain a strong knowledge of current fashion trends and product offerings, sharing this information with customers to assist them in making informed purchasing decisions.
4. Build and maintain relationships with customers, fostering a loyal customer base.
5. Operate cash registers and process transactions accurately and efficiently.
6. Assist with visual merchandising and product placement, ensuring a visually appealing and organized store environment.
7. Meet and exceed sales goals, using upselling and cross-selling techniques to increase revenue.
8. Handle customer inquiries, complaints, and returns in a timely and professional manner.
9. Collaborate with team members to ensure the store is clean, organized, and well-stocked at all times.
10. Adhere to company policies and procedures, including loss prevention and inventory management.
11. Continuously strive to improve product knowledge and customer service skills through training and development opportunities.
12. Maintain a positive attitude and strong work ethic, contributing to a positive and productive team environment.
13. Communicate effectively with store management regarding customer feedback, inventory needs, and any other relevant information.
14. Display a commitment to the Fossil Group mission and values, acting as a brand ambassador at all times.

According to JobzMall, the average salary range for a Retail Associate in Chesterfield, MO, USA is between $20,000 - $45,000 per year. This can vary depending on factors such as the specific retail store, the individual's level of experience, and any additional skills or qualifications they may have. Additionally, the type of retail store (e.g. luxury vs. discount) may also affect the salary range.

Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.