Fossil Group

Retail Associate

Fossil Group

Dallas, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

At Fossil Group, we believe that style and functionality should go hand in hand. That's why we're looking for a dynamic and enthusiastic Retail Associate to join our team. As a Retail Associate, you will be the face of our brand, interacting with customers on a daily basis and providing exceptional service. We are seeking someone with a passion for fashion and an eagerness to learn and grow in a fast-paced retail environment. If you have excellent communication skills, a positive attitude, and a keen eye for detail, we would love to hear from you.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Create a positive and welcoming atmosphere for customers by maintaining a clean and organized store.
  3. Provide exceptional customer service by understanding and fulfilling their needs and preferences.
  4. Demonstrate strong knowledge of the Fossil Group brand and products to educate and assist customers.
  5. Process transactions accurately and efficiently using the point of sale system.
  6. Assist with inventory management, including receiving and restocking merchandise.
  7. Stay up-to-date on current fashion trends and product knowledge to provide styling recommendations to customers.
  8. Develop and maintain relationships with customers to ensure a loyal customer base.
  9. Handle customer inquiries and complaints in a timely and professional manner.
  10. Collaborate with team members to meet sales goals and contribute to a positive working environment.
  11. Continuously learn and improve knowledge of products, sales techniques, and company policies.
  12. Adhere to all company policies and procedures, including but not limited to, safety and security measures.
  13. Represent the Fossil Group brand with enthusiasm and passion, both in-store and at external events.
  14. Flexibility to work a variety of shifts, including weekends and holidays, to meet the needs of the business.
  15. Proactively seek out opportunities to improve the customer experience and store operations.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Fossil Group Should Have Strong Interpersonal And Communication Skills To Effectively Assist And Engage Customers.

  • Knowledge Of Fossil Products: Familiarity With Fossil's Brand, Products, And History Is An Important Qualification For A Retail Associate To Be Able To Promote And Sell The Company's Merchandise.

  • Sales Experience: Previous Experience In Retail Sales Is Preferred For A Retail Associate At Fossil Group. This Includes The Ability To Meet Sales Targets, Handle Cash Transactions, And Provide Product Recommendations.

  • Attention To Detail: A Retail Associate Must Have A Keen Eye For Detail To Ensure Accurate Inventory Management, Visual Merchandising, And Pricing Of Products.

  • Team Player: Fossil Group Values Collaboration And Teamwork, So A Retail Associate Should Be Able To Work Well With Others And Contribute To A Positive Work Environment. This Includes Being Reliable, Adaptable, And Willing To Assist With Various Tasks As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • retail operations

  • Sales Techniques

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Dallas, TX, USA is between $20,000 and $35,000 per year. This may vary depending on the specific company, job title, and level of experience. Some Retail Associates may also receive bonuses or commission based on their performance.

Additional Information
Fossil Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2024
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
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About Fossil Group

Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.

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