Fossil Group

Retail Associate

Fossil Group

Troy, MI, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about fashion and retail? Do you thrive in a fast-paced, customer-focused environment? If so, then we have the perfect opportunity for you! Fossil Group is currently seeking a dynamic and driven Retail Associate to join our team. As a Retail Associate, you will play a crucial role in providing exceptional customer service, promoting our brand and products, and driving sales. We are looking for individuals who are reliable, outgoing, and have a strong attention to detail. If this sounds like you, read on for more details on this exciting opportunity!

  1. Greet and engage with customers in a friendly and professional manner.
  2. Provide exceptional customer service by understanding and fulfilling their needs and preferences.
  3. Promote and educate customers about our brand and products.
  4. Maintain a deep knowledge of our products, including features, benefits, and pricing.
  5. Assist customers with product selection and offer personalized recommendations.
  6. Process transactions accurately and efficiently using our point-of-sale system.
  7. Ensure the store is visually appealing and merchandise is displayed according to company standards.
  8. Meet and exceed sales goals by actively promoting and selling products.
  9. Continuously update and maintain knowledge of current fashion trends and styles.
  10. Collaborate with team members to achieve store goals and objectives.
  11. Communicate any customer feedback or concerns to the store manager.
  12. Maintain a clean and organized store environment.
  13. Follow all company policies and procedures.
  14. Attend training sessions and meetings as required.
  15. Perform other duties as assigned by the store manager.
Where is this job?
This job is located at Troy, MI, USA
Job Qualifications
  • Excellent Customer Service Skills: A Retail Associate At Fossil Group Should Possess Exceptional Communication And Interpersonal Skills To Provide A Positive Shopping Experience For Customers.

  • Knowledge Of Fossil Products: A Strong Understanding Of Fossil's Product Line Is Essential For A Retail Associate In Order To Assist Customers With Product Inquiries And Make Product Recommendations.

  • Sales Experience: Previous Experience In Sales, Preferably In A Retail Setting, Is Highly Desirable For A Retail Associate Position At Fossil Group. This Includes Knowledge Of Sales Techniques, Upselling, And Meeting Sales Targets.

  • Cash Handling And Inventory Management Skills: Retail Associates At Fossil Group Are Responsible For Handling Cash Transactions, Maintaining Accurate Inventory Records, And Performing Daily Store Operations. Therefore, Strong Math Skills, Attention To Detail, And Organizational Abilities Are Crucial.

  • Team Player Mentality: Fossil Group Values A Collaborative And Supportive Work Environment. Retail Associates Should Be Able To Work Well With Others, Take Direction From Superiors, And Contribute To Achieving Team Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Troy, MI, USA is $24,000 - $44,000 per year. However, this can vary depending on factors such as the specific company, level of experience, and additional skills or responsibilities required for the position. It is important to research the specific job and company to get a more accurate salary range.

Additional Information
Fossil Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2024
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Fossil Group

Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.

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