Retail Associate
Are you passionate about fashion and driven by exceptional customer service? Fossil Group is seeking a highly motivated and enthusiastic Retail Associate to join our team. As a Retail Associate, you will play a key role in providing a memorable shopping experience for our customers by offering product knowledge, styling advice, and excellent service. Our ideal candidate is a self-starter with a love for fashion and a strong dedication to delivering top-notch customer service. If you are a team player with a positive attitude and a keen eye for detail, we want to hear from you!
- Greet and welcome customers as they enter the store in a friendly and professional manner.
- Provide exceptional customer service by addressing customer inquiries and concerns in a timely and efficient manner.
- Build and maintain strong relationships with customers by offering personalized styling advice and product knowledge.
- Assist customers in finding the perfect products that fit their needs and preferences.
- Maintain a clean and organized store environment to ensure a pleasant shopping experience for customers.
- Process transactions accurately and efficiently using the store's point of sale system.
- Stay up-to-date on current fashion trends and product knowledge to effectively communicate with customers.
- Collaborate with team members to achieve sales goals and ensure the store's success.
- Actively participate in store events and promotions to drive sales and enhance customer experience.
- Continuously strive to meet and exceed customer expectations by going above and beyond in providing exceptional service.
Strong Communication Skills: A Retail Associate At Fossil Group Must Possess Excellent Communication Skills To Effectively Interact With Customers, Colleagues, And Management. This Includes The Ability To Listen Actively, Speak Clearly, And Convey Information Accurately.
Customer Service Experience: Candidates For This Position Should Have Previous Experience In A Customer-Facing Role, Preferably In A Retail Environment. They Should Be Able To Provide Outstanding Customer Service By Addressing Inquiries, Resolving Complaints, And Making Product Recommendations.
Product Knowledge: A Good Understanding Of Fossil Group's Products Is Essential For A Retail Associate. They Should Be Able To Educate Customers On The Features And Benefits Of Various Products, As Well As Provide Styling Advice And Assist With Product Selection.
Sales And Upselling Skills: Retail Associates Must Possess Strong Sales And Upselling Abilities To Meet And Exceed Sales Targets. This Includes The Ability To Identify Customer Needs, Make Product Suggestions, And Close Sales Effectively.
Time Management And Multitasking: Working In A Fast-Paced Retail Environment, A Retail Associate Must Be Able To Manage Their Time Efficiently And Handle Multiple Tasks Simultaneously. This Includes Prioritizing Tasks, Staying Organized, And Maintaining A High Level Of Productivity.
Inventory Management
Communication
Time Management
Product knowledge
Multitasking
customer service
Merchandising
Cash Handling
Teamwork
Salesmanship
Problem-Solving
Organ
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Associate in Vancouver, BC, Canada is between $14 and $17 per hour. This equates to an annual salary range of approximately $29,000 to $35,000. However, salaries may vary depending on the specific company, job responsibilities, experience, and other factors.
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Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.
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