Fossil Group

Retail Associate

Fossil Group

Round Rock, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Fossil Group, where we believe in creating timeless and quality products for our customers. We are currently seeking a Retail Associate to join our team and represent our brand in our retail stores. As a Retail Associate, you will be responsible for providing exceptional customer service, driving sales, and ensuring a positive shopping experience for our customers. We are looking for individuals who are passionate about fashion, have a strong attention to detail, and are committed to delivering top-notch customer service. If you are a team player with a love for the retail industry, we would love to have you on our team!

  1. Greet and welcome customers to the store with a friendly and positive attitude.
  2. Assist customers in finding products and making purchasing decisions.
  3. Provide accurate and thorough product knowledge to customers.
  4. Maintain a clean and organized store environment to enhance the shopping experience.
  5. Process sales transactions accurately and efficiently.
  6. Meet and exceed sales goals by actively promoting and upselling products.
  7. Build and maintain relationships with customers to ensure a positive shopping experience and increase customer loyalty.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Stay up to date on current fashion trends and product knowledge to effectively sell and represent the brand.
  10. Collaborate with team members to ensure all tasks are completed efficiently and the store runs smoothly.
  11. Assist with inventory management and restocking of products.
  12. Adhere to all company policies and procedures.
  13. Participate in training and development opportunities to enhance skills and knowledge.
  14. Maintain a professional and polished appearance at all times.
  15. Continuously strive to improve customer satisfaction and store performance.
Where is this job?
This job is located at Round Rock, TX, USA
Job Qualifications
  • Excellent Customer Service Skills, With The Ability To Provide A Positive And Personalized Shopping Experience For Customers.

  • Strong Knowledge Of Fossil Group Products And The Ability To Effectively Communicate Product Features And Benefits To Customers.

  • Previous Retail Experience, Preferably In A Fashion Or Accessories Store, With A Proven Track Record Of Meeting Sales Targets.

  • Ability To Multitask And Prioritize In A Fast-Paced Retail Environment, While Maintaining A High Level Of Attention To Detail.

  • Strong Communication And Teamwork Skills, With The Ability To Collaborate With Colleagues And Contribute To A Positive And Productive Work Environment.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Multi-tasking

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Associate in Round Rock, TX, USA is $9.50 to $15.50 per hour. This range can vary depending on factors such as the specific job duties, experience level, and the employer. Some Retail Associates may also receive benefits such as health insurance or employee discounts, which can impact their overall compensation.

Additional Information
Fossil Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 16th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Fossil Group

Fossil Group, Inc. is a global design, marketing, distribution and innovation company, founded in 1984 by Tom Kartsotis and based in Richardson, Texas. Their brands include Fossil, Relic, Michele Watch, Skagen Denmark, Misfit, WSI, and Zodiac Watches. They create distinctive watches, wearables and accessories with some of the greatest brands in the world, and they have 30,000 points of distribution and 150 countries, including 450 company-owned retail locations.

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