Foot Locker

Shift Leader

Foot Locker

San Marcos, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for footwear and a drive for success? If so, we have an exciting opportunity for you to join our team as a Shift Leader at Foot Locker. As a Shift Leader, you will play a crucial role in the day-to-day operations of our store, leading and motivating a team of enthusiastic sales associates. We are looking for a dynamic individual who can bring their leadership skills and love for sneakers to our fast-paced environment. If you are a team player with excellent communication skills and a strong work ethic, we want you on our team.

  1. Lead and motivate a team of sales associates to achieve daily, weekly, and monthly sales targets.
  2. Train and onboard new team members, ensuring they are equipped with the knowledge and skills to provide exceptional customer service.
  3. Create and maintain a positive work environment that fosters teamwork, collaboration, and a strong work ethic among team members.
  4. Serve as a role model for the team, leading by example and demonstrating a strong passion for footwear.
  5. Provide feedback and coaching to team members to enhance their performance and skills.
  6. Delegate tasks and responsibilities effectively, ensuring that all team members are contributing to the overall success of the store.
  7. Monitor and maintain inventory levels, ensuring that the store is fully stocked and organized at all times.
  8. Handle customer inquiries and complaints, resolving issues in a timely and professional manner.
  9. Collaborate with the store manager to create and implement sales strategies to drive business and meet company goals.
  10. Adhere to company policies and procedures, ensuring a safe and inclusive work environment for all team members.
  11. Conduct performance evaluations and provide regular feedback to team members.
  12. Stay up-to-date with industry trends and product knowledge to provide customers with accurate and current information.
  13. Assist in opening and closing procedures, ensuring the store is secure and all tasks are completed efficiently.
  14. Assist in visual merchandising and maintaining store displays to attract and engage customers.
  15. Communicate effectively with team members, management, and customers to ensure a smooth and successful operation.
Where is this job?
This job is located at San Marcos, CA, USA
Job Qualifications
  • Previous Supervisory Experience: A Successful Shift Leader At Foot Locker Should Have Previous Experience In A Leadership Role, Preferably In A Retail Or Customer Service Setting. This Demonstrates The Ability To Effectively Manage A Team And Handle Various Responsibilities.

  • Strong Communication Skills: As A Shift Leader, Communication Is Key In Effectively Delegating Tasks, Providing Feedback, And Resolving Conflicts. The Ideal Candidate Should Possess Excellent Verbal And Written Communication Skills.

  • Knowledge Of Foot Locker Products And Services: A Shift Leader Should Have A Good Understanding Of Foot Locker's Products, Services, And Company Policies. This Knowledge Will Allow Them To Assist Customers And Train Team Members Effectively.

  • Customer Service Orientation: Foot Locker Prides Itself On Providing Exceptional Customer Service. A Shift Leader Should Possess A Customer-Centric Mindset And Be Able To Lead By Example In Providing Outstanding Service To Customers.

  • Time Management And Multitasking Abilities: In A Fast-Paced Retail Environment, A Shift Leader Must Be Able To Manage Their Time Efficiently And Handle Multiple Tasks Simultaneously. This Requires Strong Organizational Skills And The Ability To Prioritize Tasks Effectively.

Required Skills
  • Inventory Management

  • Communication

  • Sales

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • customer service

  • Cash Handling

  • Visual merchandising

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Shift Leader in San Marcos, CA, USA is between $14 and $18 per hour. However, this can vary depending on factors such as experience, location, and the specific company the Shift Leader is employed by. Additionally, bonuses and other benefits may also factor into the total compensation for a Shift Leader.

Additional Information
Foot Locker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 6th, 2024
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
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About Foot Locker

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.

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