Shift Leader

Are you a natural leader with a passion for sneakers and customer service? Do you thrive in a fast-paced, dynamic environment? If so, Foot Locker is looking for a Shift Leader to join our team! As a Shift Leader, you will play a crucial role in ensuring the smooth operation of our store by leading and motivating a team of associates. We are seeking someone who is energetic, organized, and customer-focused, with a strong understanding of retail operations. If you have previous leadership experience and a love for all things sneakers, we want to hear from you!

1. Lead and motivate a team of associates to achieve their best performance and provide excellent customer service.
2. Create and maintain a positive and inclusive work environment for all team members.
3. Ensure smooth store operations by effectively delegating tasks and responsibilities to team members.
4. Train and develop team members on company policies, procedures, and customer service standards.
5. Monitor and maintain inventory levels to meet customer demand and minimize shrinkage.
6. Handle customer inquiries, complaints, and escalations in a professional and timely manner.
7. Collaborate with store management to achieve sales goals and targets.
8. Uphold visual merchandising standards to create an attractive and organized store environment.
9. Conduct regular team meetings and provide feedback and coaching to team members.
10. Stay up-to-date with current trends and developments in the sneaker industry to provide expert knowledge to customers.
11. Adhere to all company policies and procedures, including safety and loss prevention protocols.
12. Assist with opening and closing procedures, including cash handling and store security.
13. Act as a role model for team members by consistently demonstrating a strong work ethic and dedication to customer satisfaction.
14. Continuously seek opportunities to improve store operations and customer experience.
15. Maintain a strong understanding of retail operations and provide suggestions for process improvements.

According to JobzMall, the average salary range for a Shift Leader in Annapolis, MD, USA is between $31,000 and $37,000 per year. However, this may vary depending on the specific company, industry, and level of experience of the individual. Some Shift Leaders may earn higher salaries, especially those with more experience or in higher-end industries such as hospitality or retail. Additionally, benefits and bonuses may also factor into the overall compensation package for a Shift Leader.

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.