Foot Locker

Operations Supervisor

Foot Locker

Ontario, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a driven and results-oriented individual with a passion for leading and developing a high-performing team? If so, we have an exciting opportunity for you as an Operations Supervisor at Foot Locker. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operations of our store, while also developing and motivating our team to deliver exceptional customer service. We are looking for someone with strong leadership skills, a keen attention to detail, and a track record of driving operational success. If you thrive in a fast-paced environment and have a passion for the retail industry, we encourage you to apply for this rewarding position.

  1. Lead and manage a team of store associates to ensure operational efficiency and high-quality customer service.
  2. Develop and implement processes and procedures to improve store operations and meet company standards.
  3. Monitor inventory levels and sales trends to make informed decisions on stock replenishment and sales strategies.
  4. Train and develop team members on company policies, procedures, and customer service standards.
  5. Create and maintain a positive and inclusive work environment that fosters teamwork and collaboration.
  6. Conduct regular performance evaluations and provide feedback to team members to improve performance and drive results.
  7. Ensure compliance with company policies, procedures, and safety regulations.
  8. Handle and resolve customer complaints and issues in a timely and professional manner.
  9. Collaborate with other store leaders to achieve sales goals and drive overall store success.
  10. Stay updated on industry trends and market competition to make informed business decisions.
  11. Oversee the scheduling and timekeeping of store associates to ensure adequate coverage and efficient use of labor.
  12. Assist in the recruitment and hiring process for new store associates.
  13. Prepare and analyze operational reports to identify areas for improvement and implement solutions.
  14. Foster a culture of continuous improvement by identifying and implementing process enhancements and cost-saving initiatives.
  15. Maintain a high level of personal and professional integrity in all job responsibilities.
Where is this job?
This job is located at Ontario, CA, USA
Job Qualifications
  • Strong Leadership Skills And Ability To Effectively Manage And Motivate A Team.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Driving Profitability.

  • Minimum Of 2 Years Of Supervisory Experience In A Retail Or Customer Service Environment.

  • Excellent Communication And Interpersonal Skills, With The Ability To Interact With Employees, Customers, And Upper Management.

  • In-Depth Knowledge Of Store Operations, Including Inventory Management, Scheduling, And Sales Techniques.

Required Skills
  • Communication Skills

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Inventory Control

  • customer service

  • Sales forecasting

  • staff training

  • Problem-Solving

  • retail operations

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Operations Supervisor in Ontario, CA, USA is $54,000-$79,000 per year. However, this can vary depending on the specific industry, company size, and level of experience of the individual. Some operations supervisors may earn above this range if they have extensive experience and/or work in high-paying industries such as finance or technology. Additionally, bonuses and other benefits may also be included in the overall compensation package.

Additional Information
Foot Locker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Foot Locker

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.

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