Foot Locker

Operations Supervisor

Foot Locker

Jersey City, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a leader who thrives in a fast-paced retail environment? Do you have a passion for providing exceptional customer service and optimizing operational processes? Foot Locker is seeking an Operations Supervisor with a keen eye for detail and a strong sense of teamwork to join our dynamic team. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of our store, while also contributing to the overall success of our business. If you possess strong organizational skills, excellent communication abilities, and a drive for success, we want to hear from you!

  1. Oversee and manage day-to-day operations of the store, including opening and closing procedures, inventory management, and cash handling.
  2. Lead and motivate a team of retail associates to ensure exceptional customer service is provided at all times.
  3. Monitor and maintain inventory levels, ensuring accuracy and efficiency in product ordering and restocking.
  4. Implement and enforce operational policies and procedures to optimize store efficiency and productivity.
  5. Train and develop team members on operational processes and procedures, including customer service standards, inventory management, and cash handling.
  6. Conduct regular store audits to ensure compliance with company standards and identify areas for improvement.
  7. Collaborate with the store manager to create and implement strategies to drive sales and achieve store targets.
  8. Communicate effectively with team members and management to ensure a smooth flow of information and operations.
  9. Handle and resolve customer complaints and issues in a timely and professional manner.
  10. Monitor and maintain store appearance to ensure a clean, organized, and visually appealing environment that reflects the brand image.
  11. Continuously seek opportunities to improve operational processes and efficiency, and provide suggestions for cost-saving measures.
  12. Serve as a role model for the team, displaying a positive and professional attitude at all times.
  13. Ensure compliance with all health and safety regulations and company policies.
  14. Assist with other tasks and responsibilities as assigned by the store manager.
Where is this job?
This job is located at Jersey City, NJ, USA
Job Qualifications
  • Strong Leadership Skills: An Operations Supervisor At Foot Locker Should Possess Excellent Leadership Skills To Effectively Manage And Motivate A Team Of Employees.

  • Experience In Retail Operations: Candidates Should Have Prior Experience In Managing Operations In A Retail Environment, Preferably In The Footwear Or Athletic Apparel Industry.

  • Knowledge Of Inventory Management: The Ability To Effectively Manage Inventory Levels, Track Product Movement, And Identify Trends Is Crucial For An Operations Supervisor At Foot Locker.

  • Excellent Communication Skills: As A Supervisor, The Ability To Communicate Clearly And Effectively With Both Employees And Upper Management Is Essential For Success In This Role.

  • Detail-Oriented And Organized: The Job Of An Operations Supervisor Requires Strong Attention To Detail And The Ability To Manage Multiple Tasks And Responsibilities Simultaneously. Candidates Should Be Highly Organized And Able To Prioritize Effectively.

Required Skills
  • Inventory Management

  • Data Analysis

  • Time Management

  • Budget management

  • Conflict Resolution

  • customer service

  • Sales Analysis

  • Team Leadership

  • staff training

  • Workflow optimization

  • retail operations

  • Performance evaluation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Operations Supervisor in Jersey City, NJ, USA is $56,000-$85,000 per year. This can vary depending on factors such as experience, industry, and company size. It is always best to research specific companies for their salary ranges as they may differ from the average.

Additional Information
Foot Locker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 9th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Foot Locker

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.

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