Hey there! Are you passionate about the sneaker industry and looking for a leadership role at one of the top athletic retailers? Look no further, because Foot Locker is seeking a highly motivated and experienced Department Lead to join our team. As the Department Lead, you will be responsible for overseeing the daily operations of a specific department within our store, as well as leading and developing a team of dedicated associates. We are looking for someone with a strong retail background, excellent communication skills, and a keen eye for customer service. If you thrive in a fast-paced and dynamic environment, we want to hear from you! Keep reading for more details on this exciting opportunity.
- Oversee the daily operations of a specific department within the Foot Locker store.
- Lead and develop a team of associates within the department.
- Ensure that all store policies and procedures are followed by the department team.
- Train and mentor new associates to ensure they are knowledgeable about the products and customer service expectations.
- Create and implement strategies to drive sales and meet department goals.
- Monitor inventory levels and ensure timely replenishment of products.
- Maintain a high level of customer service and resolve any customer concerns or complaints.
- Conduct regular performance evaluations for department associates and provide feedback for improvement.
- Collaborate with other department leads and store management to ensure seamless store operations.
- Stay up-to-date with industry trends and competitors to make informed decisions for the department.
- Implement visual merchandising standards and ensure the department is clean and organized at all times.
- Communicate effectively with all levels of management and associates.
- Manage schedules and allocate tasks to department associates.
- Ensure compliance with company policies and procedures, including safety and security protocols.
- Continuously seek ways to improve department performance and customer satisfaction.
Previous Leadership Experience: A Department Lead At Foot Locker Should Have Prior Experience In A Leadership Role, Either In The Retail Industry Or In A Similar Environment. This Shows The Ability To Manage A Team And Handle Responsibilities Effectively.
Strong Communication Skills: The Role Of A Department Lead Involves Interacting With Various Stakeholders, Including Store Employees, Customers, And Upper Management. Effective Communication Skills, Both Written And Verbal, Are Essential To Ensure Smooth Operations And Achieve Targets.
Knowledge Of Retail Operations: A Good Understanding Of The Retail Industry, Including Sales, Inventory Management, And Customer Service, Is Important For A Department Lead At Foot Locker. This Knowledge Helps In Making Strategic Decisions And Improving Overall Store Performance.
Team Player: As A Department Lead, One Must Be Able To Work Collaboratively With Other Team Members To Achieve Common Goals. This Includes Supporting And Motivating Team Members, Resolving Conflicts, And Fostering A Positive Work Environment.
Passion For Sports And Footwear: Foot Locker Is A Leading Sports And Footwear Retailer, And A Department Lead Should Have A Genuine Interest In The Products And The Industry. This Passion Can Translate Into Better Customer Service, Improved Sales, And A Positive Work Culture.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Problem Solving
Budget management
Leadership
customer service
Trend Analysis
Sales forecasting
Visual merchandising
Communication
Conflict Resolution
Leadership
Time management
creativity
Organization
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Department Lead in Chicago, IL, USA is $45,000-$70,000 per year. This may vary depending on the size and industry of the company, as well as the experience and skills of the individual.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.
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