Are you a passionate leader with a love for sneakers and a strong background in retail? If so, Foot Locker has the perfect opportunity for you! We are seeking a highly motivated and experienced Department Lead to join our team and help drive our success in delivering the best customer experience in the sneaker industry. As a Department Lead at Foot Locker, you will have the opportunity to lead and inspire a team of sales associates while also utilizing your exceptional customer service skills. If you are ready to take your career to the next level and share your enthusiasm for sneakers with others, then we want to hear from you!
- Lead a team of sales associates in delivering exceptional customer service and driving sales in the sneaker department.
- Create and implement strategies to increase department sales and meet company goals.
- Train and develop team members to provide top-notch customer service and product knowledge.
- Maintain knowledge of current sneaker trends and styles to effectively assist and advise customers.
- Monitor and analyze department sales data to identify opportunities for improvement and make necessary adjustments.
- Handle customer inquiries and complaints in a professional and timely manner.
- Ensure that the department is well-organized and visually appealing at all times.
- Collaborate with other department leads and store management to ensure a cohesive and successful store operation.
- Adhere to company policies and procedures, including inventory management and loss prevention measures.
- Motivate and inspire team members to achieve individual and team goals.
- Conduct regular performance evaluations for team members and provide coaching and feedback for improvement.
- Manage and schedule department staff effectively to ensure adequate coverage during peak business hours.
- Identify and address any operational issues within the department.
- Stay up-to-date on industry trends and competition within the sneaker market.
- Act as a brand ambassador for Foot Locker, promoting the company's values and mission.
Strong Leadership Skills: A Department Lead At Foot Locker Should Possess Excellent Leadership Skills To Effectively Manage And Motivate A Team Of Employees. This Includes The Ability To Delegate Tasks, Provide Direction, And Resolve Conflicts In A Professional Manner.
Knowledge Of Foot Locker Products And Industry: A Strong Understanding Of Foot Locker's Products, As Well As The Retail Industry, Is Essential For A Department Lead. This Includes Knowledge Of Current Trends, Popular Brands, And Customer Preferences.
Customer Service Orientation: A Department Lead Should Have A Customer-Centric Mindset And Be Able To Provide Exceptional Service To Foot Locker Customers. This Includes The Ability To Handle Customer Complaints And Inquiries In A Timely And Professional Manner.
Organizational And Time-Management Skills: As A Department Lead, One Must Be Able To Effectively Manage Their Time And Prioritize Tasks In A Fast-Paced Retail Environment. This Includes The Ability To Plan And Execute Merchandising Strategies, Manage Inventory, And Oversee Employee Schedules.
Previous Retail Experience: Ideally, A Department Lead Should Have Previous Experience Working In A Retail Environment, Preferably In A Leadership Role. This Experience Will Provide A Strong Foundation For Understanding The Demands Of The Job And Effectively Managing A Team.
Communication
Time Management
Team Management
Product knowledge
Leadership
Inventory Control
customer service
Visual merchandising
Training and Development
Problem-Solving
Sales Strategy
Goal
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Department Lead in Philadelphia, PA, USA is between $40,000 and $50,000 per year. However, this can vary depending on the specific company, job responsibilities, and individual experience and qualifications. Some Department Leads may earn higher salaries depending on their level of experience and the success of the department they lead.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.
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