Welcome to Foot Locker, where we believe in providing our customers with the best selection of athletic footwear and apparel. We are currently seeking a highly motivated and experienced Department Lead to join our team. As a Department Lead, you will play a crucial role in leading and managing a team of sales associates to drive sales and deliver exceptional customer service. We are looking for someone who is passionate about the retail industry, has excellent leadership skills, and is committed to providing a positive and enjoyable shopping experience for our customers. If you have a strong understanding of the latest trends in athletic fashion and a proven track record of success in a leadership role, we want to hear from you!
- Manage and lead a team of sales associates to achieve sales goals and provide exceptional customer service
- Train and develop team members on product knowledge, customer service skills, and sales techniques
- Create and maintain a positive and welcoming shopping environment for customers
- Monitor inventory levels and ensure merchandise is properly displayed and organized
- Collaborate with upper management to develop and implement sales strategies and promotions
- Act as a role model and mentor for team members, promoting a positive work culture and fostering professional growth
- Handle customer inquiries, concerns, and complaints in a timely and professional manner
- Stay up-to-date with industry trends and product knowledge to effectively assist customers and drive sales
- Monitor and analyze sales data to identify areas for improvement and implement necessary changes
- Conduct performance evaluations and provide ongoing feedback and coaching to team members
- Ensure compliance with company policies and procedures, including but not limited to, loss prevention, safety, and store operations.
Strong Leadership Skills: A Department Lead At Foot Locker Should Have Experience And A Proven Track Record Of Successfully Leading And Managing A Team. This Includes The Ability To Motivate And Develop Team Members, Delegate Tasks Effectively, And Make Sound Decisions Under Pressure.
Retail Experience: The Ideal Candidate For This Position Should Have A Background In Retail, Preferably In The Athletic Footwear And Apparel Industry. This Will Provide Them With An Understanding Of Foot Locker's Products, Customers, And Industry Trends.
Excellent Communication Skills: As A Department Lead, Effective Communication Is Crucial For Maintaining A Positive And Efficient Work Environment. This Includes Being Able To Communicate Clearly And Professionally With Team Members, Upper Management, And Customers.
Organizational Skills: A Successful Department Lead Should Be Highly Organized And Able To Juggle Multiple Tasks And Responsibilities. They Should Be Able To Prioritize Tasks, Manage Inventory And Merchandise, And Ensure That The Department Is Running Smoothly.
Knowledge Of Sales And Customer Service: Foot Locker Is A Customer-Focused Company, And The Department Lead Should Have A Strong Understanding Of Sales And Customer Service. This Includes Being Able To Train And Coach Team Members On Effective Selling Techniques And Providing Exceptional Customer Experiences.
Budgeting
Inventory Management
Communication
Time Management
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
staff training
Problem-Solving
Sales Strategy
Communication
Conflict Resolution
Customer Service
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Department Lead in Sandy, UT, USA is $40,000 to $60,000 per year. However, this can vary depending on the specific industry, company, and level of experience of the individual. Some Department Leads may earn more or less than this range.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.
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