Are you a passionate leader with a love for sneakers and a desire to drive success? Look no further! Foot Locker is seeking a driven and dynamic individual to join our team as the Department Lead. As the Department Lead, you will play a crucial role in ensuring the smooth operation and growth of our store. We are looking for someone with a strong background in retail management, exceptional communication skills, and a customer-centric mindset. If you are ready to take your career to the next level and make a real impact in the sneaker industry, apply now!
- Oversee the day-to-day operations of the sneaker department in the store.
- Develop and implement strategies to drive sales and achieve departmental goals.
- Lead and motivate a team of sales associates to deliver exceptional customer service.
- Train and onboard new team members, ensuring they are equipped with knowledge of product offerings and sales techniques.
- Monitor inventory levels and work with management to ensure appropriate stock levels are maintained.
- Handle customer inquiries, complaints, and escalations in a timely and professional manner.
- Collaborate with other department leads to ensure a cohesive and positive store environment.
- Keep up-to-date with industry trends and competitor offerings, and make recommendations for improvement.
- Conduct regular performance evaluations and provide feedback and coaching to team members.
- Ensure compliance with company policies and procedures, and promote a safe and inclusive work environment.
- Maintain visual merchandising standards and ensure the store is clean and organized.
- Take on additional responsibilities as needed to support the overall success of the store.
Strong Leadership Skills: A Department Lead At Foot Locker Must Have The Ability To Lead And Motivate A Team To Achieve Sales Goals And Provide Excellent Customer Service. This Includes Delegating Tasks, Providing Guidance And Feedback, And Resolving Conflicts.
Retail Experience: Candidates For This Role Should Have Previous Experience Working In A Retail Environment, Preferably In A Leadership Or Supervisory Role. This Will Demonstrate Their Understanding Of Store Operations And Customer Service.
Knowledge Of Foot Locker Products: A Department Lead Should Have A Strong Understanding Of The Products Sold At Foot Locker And Be Able To Educate And Assist Customers With Their Purchases. This Includes Knowledge Of Different Brands, Styles, And Trends In The Athletic Footwear And Apparel Industry.
Excellent Communication Skills: Effective Communication Is Essential For A Department Lead To Effectively Communicate With Their Team, Superiors, And Customers. This Includes Being Able To Provide Clear Instructions, Listen Actively, And Handle Difficult Situations With Professionalism.
Strong Organizational Skills: A Department Lead Must Be Able To Multitask And Prioritize Responsibilities In A Fast-Paced Retail Environment. This Includes Managing Inventory, Scheduling, And Ensuring The Store Is Clean And Well-Maintained. Adept Organizational Skills Will Help The Department Lead To Stay On Top Of These Tasks And Ensure The Store Runs Smoothly.
Inventory Management
Communication
Time Management
Team Management
Product knowledge
customer service
Visual merchandising
staff training
Problem-Solving
Sales Strategy
Budget
Marketing Tactics
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Department Lead in San Jose, CA, USA is $56,000 - $80,000 per year. However, the exact salary for a Department Lead may vary depending on factors such as the industry, company size, and level of experience. Additionally, location and cost of living can also impact salary ranges. It is recommended to research the specific company and job market to get a more accurate salary estimate.
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Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.
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