Department Lead

Are you a natural leader with a passion for sneakers and customer service? Do you thrive in a fast-paced retail environment and have experience managing a team? If so, Foot Locker is seeking a dynamic individual to join our team as a Department Lead. As a Department Lead, you will play a vital role in driving sales and creating a positive shopping experience for our customers. We are looking for someone who is organized, adaptable, and has a strong understanding of the sneaker industry. If this sounds like you, we encourage you to apply and take the next step in your career with us at Foot Locker.

1. Provide leadership and direction to the department team, setting clear expectations and goals for performance.
2. Train and mentor team members, ensuring they have the necessary skills and knowledge to deliver exceptional customer service.
3. Monitor and evaluate team performance, providing constructive feedback and taking corrective action when necessary.
4. Develop and implement strategies to drive sales and meet department targets.
5. Keep up-to-date with industry trends and product knowledge to be able to provide expert advice to customers and team members.
6. Ensure the department is well-stocked and visually appealing, following merchandising and inventory management guidelines.
7. Handle customer inquiries and complaints in a timely and professional manner, striving to resolve any issues to the satisfaction of the customer.
8. Collaborate with other department leads and store management to ensure smooth operations and effective communication.
9. Maintain a safe and clean working environment, enforcing company policies and procedures.
10. Continuously seek opportunities for improvement, suggesting new ideas and initiatives to enhance the customer experience and drive sales.
11. Act as a role model for the team, displaying a positive attitude, strong work ethic, and passion for the brand.
12. Assist with scheduling and staffing needs, ensuring adequate coverage for the department at all times.
13. Adhere to all company policies and procedures, including but not limited to, loss prevention, cash handling, and employee code of conduct.
14. Complete administrative tasks, such as tracking sales and inventory, and submitting reports as required.
15. Participate in training and development programs to enhance leadership and management skills.

According to JobzMall, the average salary range for a Department Lead in San Diego, CA, USA is $50,000 - $70,000 per year. However, this can vary depending on factors such as the specific industry, company size, and level of experience. Some larger companies may offer higher salaries for Department Leads, while smaller companies may offer lower salaries. Additionally, benefits and bonuses may also affect the overall compensation package for a Department Lead in San Diego.

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.