Customer Service Representative

At Foot Locker, our Customer Service Representatives are the face of our brand. We are passionate about delighting our customers with superior service and a memorable shopping experience. We are looking for an outgoing and customer-oriented individual who can provide the highest level of service and enthusiasm.The ideal candidate for this role should possess excellent communication and interpersonal skills, a positive attitude, and a strong commitment to customer service. A successful Customer Service Representative should be able to resolve customer inquiries quickly and effectively, and be able to recognize and respond to customer needs. Additionally, the ideal candidate should be able to multitask in a fast-paced environment and stay organized in order to handle a high volume of customer requests. In this role, you will be expected to go above and beyond to ensure customer satisfaction. If you have the right combination of skills and enthusiasm, we want to hear from you!

Responsibilities:

-Welcome customers to the store and provide a superior level of customer service. -Answer customer inquiries quickly and effectively. -Recognize and respond to customer needs in a timely manner. -Maintain a positive and enthusiastic attitude in a fast-paced environment. -Handle a high volume of customer requests in an organized manner. -Resolve customer complaints and inquiries in a professional and courteous manner. -Provide customers with a memorable shopping experience. -Go above and beyond to ensure customer satisfaction.

According to JobzMall, the average salary range for a Customer Service Representative in Los Angeles, CA, USA is typically between $37,619 and $61,646 annually. This figure is based on the salaries of Customer Service Representatives submitted anonymously to JobzMall.

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.