Customer Service Representative

At Foot Locker, we're looking for an enthusiastic, customer-oriented individual to join our team as a Customer Service Representative. Our ideal candidate is someone who can provide outstanding service to our customers and help them find the perfect shoes to fit their individual style.The right candidate should have excellent interpersonal and communication skills, a friendly and professional attitude, and the ability to think on their feet. We're looking for someone with a strong work ethic who is able to multi-task and stay organized in a fast-paced environment. The ability to work both independently and as part of a team is essential.If you have a passion for helping people and enjoy working in a retail environment, we encourage you to apply for this position. We look forward to hearing from you!

Responsibilities:

1. Greet customers in a friendly and professional manner.
2. Provide exceptional customer service by responding to customer inquiries in a timely and efficient manner.
3. Assist customers in finding the perfect shoes to fit their individual style.
4. Monitor stock levels and replenish inventory as needed.
5. Maintain a clean, organized, and inviting store environment.
6. Process customer payments quickly and accurately.
7. Follow all company policies and procedures.
8. Assist with other tasks, as needed.
9. Stay up-to-date on store promotions and product offerings.
10. Promote customer loyalty programs.

According to JobzMall, the average salary range for a Customer Service Representative in New York, NY, USA is $31,000-$45,000 per year.

Foot Locker Retail, Inc. is an American sportswear and footwear retailer, with its headquarters in Midtown Manhattan, New York City, and operating in 28 countries worldwide.