Support Lead Part Time
Are you a natural leader with a passion for helping others? Do you thrive in a fast-paced, dynamic environment? Look no further! Five Below is seeking a Support Lead to join our team part-time. As a Support Lead, you will play a crucial role in ensuring the success of our store by providing exceptional customer service and leading our dedicated team. We are looking for someone who is organized, detail-oriented, and able to prioritize tasks effectively. If you have a positive attitude and a desire to make a difference, we want to hear from you!
- Provide exceptional customer service by greeting and assisting customers with a positive attitude.
- Lead and motivate a team of employees by setting a positive example and providing guidance and support.
- Ensure the store is well-stocked, organized, and visually appealing at all times.
- Train and onboard new team members, including teaching company policies and procedures.
- Delegate tasks and responsibilities to team members, ensuring efficient and effective completion of daily tasks.
- Monitor and maintain inventory levels, restocking as needed and reporting any discrepancies.
- Assist with opening and closing procedures, including cash handling and register operations.
- Handle customer inquiries and complaints, resolving issues in a timely and professional manner.
- Maintain a clean and safe working environment by following company safety and security policies.
- Collaborate with management to develop and implement strategies to improve store performance.
- Assist with scheduling and managing employee shifts.
- Continuously develop knowledge of company products and services to effectively assist customers and provide recommendations.
- Adhere to all company policies and procedures, including those related to employee conduct and performance.
- Assist with merchandising and restocking inventory as needed.
- Maintain a positive and professional attitude, representing the company in a positive light to customers and team members.
Excellent Communication Skills: A Support Lead At Five Below Should Possess Strong Communication Skills, Both Written And Verbal, To Effectively Communicate With Team Members And Customers.
Leadership Experience: The Ideal Candidate Should Have Prior Experience In A Leadership Role, Demonstrating The Ability To Motivate And Guide Team Members Towards Achieving Goals.
Customer Service Oriented: Five Below Is Known For Its Exceptional Customer Service, And The Support Lead Should Have A Customer-Centric Approach And Be Able To Handle Any Customer Inquiries Or Concerns.
Organizational Skills: As A Support Lead, One Must Be Able To Manage Multiple Tasks And Prioritize Accordingly. Strong Organizational Skills Are Essential To Ensure The Smooth Functioning Of The Store.
Retail Experience: Previous Experience In A Retail Environment Is Preferred For This Role, As It Will Provide A Better Understanding Of Store Operations And Customer Needs.
Communication
Time Management
Team Management
Product knowledge
Multitasking
Attention to detail
Conflict Resolution
customer service
Training and Development
Problem-Solving
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Lead Part Time in Pottstown, PA 19464, USA is $18-$25 per hour. This may vary depending on the specific company, experience level, and job responsibilities.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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