Five Below

Support Lead Part Time

Five Below

Hemet, CA 92545, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a customer service superstar with a passion for helping others? Do you have previous leadership experience and thrive in a fast-paced environment? If so, we have the perfect opportunity for you! Five Below is seeking a Support Lead to join our team part-time. As a Support Lead, you will be responsible for overseeing the daily operations of our store and providing exceptional support to our customers and team members. We are looking for someone who is energetic, organized, and customer-focused. If this sounds like you, we would love to have you join our team!

  1. Oversee daily operations of the store, including opening and closing procedures, cash handling, and inventory management.
  2. Provide exceptional customer service by greeting and assisting customers, resolving any issues or concerns, and ensuring a positive shopping experience.
  3. Mentor and train team members to deliver excellent customer service and uphold company standards.
  4. Lead by example and maintain a positive and friendly attitude towards customers and team members.
  5. Assist in recruiting, hiring, and onboarding new team members.
  6. Create and maintain a welcoming and organized store environment for customers and team members.
  7. Coordinate and delegate tasks to team members to ensure efficiency and productivity.
  8. Monitor and maintain inventory levels and communicate any discrepancies or issues to management.
  9. Keep up-to-date with product knowledge and promotions to effectively assist customers and drive sales.
  10. Ensure store policies and procedures are followed, including safety and security protocols.
  11. Handle customer inquiries and complaints in a timely and professional manner.
  12. Collaborate with management to develop and implement strategies to improve store performance.
  13. Assist with merchandising and visual displays to create an appealing shopping experience.
  14. Act as a role model for company values and expected behaviors.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Hemet, CA 92545, USA
Job Qualifications
  • Excellent Communication Skills: A Support Lead Part Time At Five Below Must Possess Strong Communication Skills, Both Written And Verbal, To Effectively Communicate With Team Members And Customers.

  • Leadership Experience: This Role Requires Previous Experience In A Leadership Position, Demonstrating The Ability To Motivate And Guide A Team Towards Achieving Common Goals.

  • Customer Service Experience: Five Below Is Known For Its Exceptional Customer Service, And A Support Lead Part Time Must Have Prior Experience In A Customer-Facing Role To Ensure A Positive Shopping Experience For All Customers.

  • Organizational Skills: As A Support Lead Part Time, You Will Be Responsible For Coordinating Daily Tasks, Managing Schedules, And Delegating Responsibilities. Strong Organizational Skills Are Essential For Success In This Role.

  • Retail Experience: Five Below Is A Fast-Paced Retail Environment, And It Is Preferred That Applicants Have Prior Experience In A Similar Setting. This Will Allow For A Smooth Transition And Understanding Of The Company's Processes And Expectations.

Required Skills
  • Training

  • Communication

  • Sales

  • Time Management

  • Team Management

  • Multitasking

  • Conflict Resolution

  • customer service

  • Organization

  • Problem-Solving

  • Adaptability

  • Technical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in Hemet, CA 92545, USA is $15-$20 per hour. Salaries may vary depending on the specific job duties, experience level, and company.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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