Five Below

Support Lead Part Time

Five Below

Altoona, PA 16602, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you looking for a part-time role that allows you to use your leadership skills while also making a positive impact on the lives of others? Look no further than Five Below, where we are seeking a Support Lead to join our team. As a Support Lead, you will play a crucial role in ensuring the success of our store by providing exceptional customer service and leading a team to do the same. This position requires a driven and motivated individual with excellent communication and problem-solving skills, as well as the ability to work collaboratively with others. If you are a customer-focused, detail-oriented individual with a passion for supporting others, we want to hear from you!

  • Provide exceptional customer service to ensure a positive shopping experience for all customers
  • Lead and motivate a team to deliver excellent customer service, meet sales goals, and maintain a clean and organized store environment
  • Train and coach team members on company policies, procedures, and customer service standards
  • Assure accuracy and completeness of daily operational tasks, such as opening and closing procedures, cash handling, and inventory management
  • Communicate effectively with team members, management, and customers to address any concerns or issues in a timely and professional manner
  • Collaborate with other store leaders to develop and implement strategies to improve store performance
  • Serve as a role model for team members by consistently demonstrating a positive attitude, strong work ethic, and adherence to company values
  • Proactively identify and resolve any potential problems or obstacles that may impact store operations or customer satisfaction
  • Continuously monitor and maintain store appearance and product availability to meet company standards
  • Support the store manager in administrative tasks such as scheduling, payroll, and inventory management.
Where is this job?
This job is located at Altoona, PA 16602, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Train And Mentor Team Members.

  • Previous Experience In A Leadership Role, Preferably In A Retail Or Customer Service Setting.

  • Proficiency In Problem-Solving And Conflict Resolution, With The Ability To Handle Difficult Customer Situations.

  • Knowledge Of Inventory Management And Cash Handling Procedures.

  • Availability To Work Flexible Hours, Including Evenings And Weekends, To Support The Needs Of The Store.

Required Skills
  • Training

  • Communication

  • Time Management

  • Team Management

  • Leadership

  • Conflict Resolution

  • customer service

  • Decision Making

  • Organization

  • Problem-Solving

  • Adaptability

  • Multi-tasking

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in Altoona, PA 16602, USA is $13-$18 per hour. However, this can vary depending on factors such as experience, company size, and specific job responsibilities. It is important to research the specific company and job listing for a more accurate salary estimate.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJuly 8th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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