Support Lead Part Time

Welcome to Five Below! We are a dynamic and fast-paced retail company that is all about providing our customers with the coolest products at unbeatable prices. We are currently seeking a Support Lead to join our team on a part-time basis. In this role, you will be responsible for providing exceptional customer service and support to our store team members. We are looking for someone who is passionate about delivering an unforgettable shopping experience and has experience in leadership and customer service. If you are a motivated and energetic individual with a passion for retail, we want to hear from you!

1. Greet and welcome customers to the store in a friendly and professional manner.
2. Provide exceptional customer service by assisting customers with questions, concerns, and purchases.
3. Train and coach store team members on customer service best practices and company policies.
4. Serve as a role model for excellent customer service and lead by example.
5. Handle customer complaints and issues promptly and effectively, ensuring customer satisfaction.
6. Maintain a clean and organized store environment, including restocking shelves and merchandise displays.
7. Assist with inventory management and stock replenishment to ensure products are always available for customers.
8. Monitor store operations and assist in problem-solving and decision-making to ensure smooth and efficient operations.
9. Collaborate with other team leads and store management to ensure a cohesive and positive work environment.
10. Participate in team meetings and contribute ideas to improve store operations and customer experience.
11. Keep up-to-date with product knowledge and promotions to accurately assist customers with their purchases.
12. Follow all company policies and procedures, including safety protocols, to maintain a safe and secure environment for customers and team members.
13. Communicate any customer feedback or concerns to store management for further action.
14. Lead by example and motivate team members to meet and exceed customer service goals.
15. Assist with opening and closing procedures as needed.
16. Maintain a positive and enthusiastic attitude while representing the company's values and brand.

According to JobzMall, the average salary range for a Support Lead Part Time in Cherry Hill Township, NJ 08002, USA is $40,000-$55,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and company.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.