Five Below

Support Lead Part Time

Five Below

San Antonio, TX 78223, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you looking for a dynamic, fast-paced work environment with a company that values individual growth and development? Look no further than Five Below! We are seeking a highly motivated and customer-oriented Support Lead to join our team on a part-time basis. As a Support Lead, you will have the opportunity to lead a team, provide exceptional customer service, and help drive the success of our store. This position requires someone who is organized, adaptable, and passionate about delivering an outstanding customer experience. If this sounds like you, we encourage you to apply!

  • Lead a team of employees and ensure they are motivated, trained, and performing at a high level
  • Provide exceptional customer service to all Five Below customers
  • Act as a role model for excellent customer service and coach team members to improve their skills
  • Assist with the daily operations of the store, including opening and closing procedures, cash handling, and inventory management
  • Create and maintain a positive and welcoming store environment for both customers and employees
  • Manage and resolve customer complaints and issues in a timely and professional manner
  • Collaborate with other team leads and management to meet sales and performance goals
  • Ensure store policies and procedures are followed by all team members
  • Train new employees on company policies, procedures, and customer service standards
  • Maintain a high level of organization in the store and ensure all merchandise is properly displayed and stocked
  • Continuously seek opportunities to improve processes, customer service, and overall store performance
  • Maintain a strong understanding of Five Below products and promotions to effectively assist customers and drive sales
  • Be adaptable and able to handle a fast-paced work environment with changing priorities and tasks
  • Demonstrate a passion for delivering an outstanding customer experience and strive to exceed customer expectations.
Where is this job?
This job is located at San Antonio, TX 78223, USA
Job Qualifications
  • Excellent Communication Skills: A Support Lead Part Time At Five Below Should Possess Strong Verbal And Written Communication Skills In Order To Effectively Communicate With Team Members, Customers, And Management.

  • Customer Service Experience: Prior Experience In Customer Service Is Essential For A Support Lead Part Time At Five Below. This Role Requires Interacting With Customers And Ensuring Their Needs Are Met In A Timely And Satisfactory Manner.

  • Leadership Abilities: The Support Lead Part Time Should Have The Ability To Lead And Motivate A Team. This Includes Delegating Tasks, Providing Guidance, And Setting A Positive Example For Team Members.

  • Problem-Solving Skills: As A Support Lead Part Time, One Must Be Able To Think On Their Feet And Come Up With Solutions To Customer And Team Member Issues. This Requires Strong Problem-Solving Skills And The Ability To Remain Calm Under Pressure.

  • Availability And Flexibility: Five Below Is A Fast-Paced Retail Environment, And A Support Lead Part Time Should Be Available To Work Flexible Hours, Including Evenings And Weekends. This Role May Also Require Filling In For Other Team Members As Needed, So Flexibility Is Key.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Leadership

  • Conflict Resolution

  • customer service

  • Organization

  • Problem-Solving

  • Adapt

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in San Antonio, TX 78223, USA is $35,000 - $50,000 per year. However, this can vary depending on factors such as years of experience, specific job duties, and the company or organization the individual is working for. It is always best to research and compare salaries for specific positions and locations to get a more accurate understanding of the average salary for a Support Lead Part Time in your specific area.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 10th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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