Support Lead Part Time

Are you a customer service superstar with a passion for leading a team? Do you thrive in a fast-paced, dynamic environment? If so, we have a job for you! Five Below is seeking a part-time Support Lead to join our team and help us deliver an exceptional customer experience. As a Support Lead, you will be responsible for leading and inspiring a team of support associates to provide top-notch service and support to our customers. If you have excellent communication skills, a positive attitude, and the ability to multitask, we want to hear from you! Join us at Five Below and be a part of our fun, energetic, and growing company.

• Provide exceptional customer service by greeting and assisting customers with their needs
• Lead and motivate a team of support associates to deliver excellent service and support to customers
• Train and onboard new support associates to ensure they are knowledgeable about company policies and procedures
• Monitor and evaluate the performance of support associates, providing feedback and coaching to improve their skills
• Handle and resolve customer concerns and complaints in a timely and professional manner
• Maintain a clean and organized store environment, including merchandise displays and inventory management
• Collaborate with other team leads and managers to ensure efficient and effective operations
• Communicate effectively with team members, customers, and management to ensure a positive and cohesive work environment
• Assist with opening and closing procedures, including cash handling and store security
• Continuously strive to meet and exceed sales and customer service goals
• Stay updated on product knowledge and promotions to effectively assist customers
• Uphold the company's values and mission to provide a fun, energetic, and welcoming atmosphere for both customers and employees.

According to JobzMall, the average salary range for a Support Lead Part Time in New Bern, NC, USA is $28,000 - $36,000 per year. However, salaries may vary depending on the specific job responsibilities, experience level, and the company's industry and size.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.