Support Lead Part Time
Welcome to Five Below! We are a fun and vibrant brand that believes in providing quality products at affordable prices. As a Support Lead, you will play a crucial role in ensuring our customers have a positive shopping experience. We are looking for a part-time team member who is passionate about customer service, a natural leader, and has excellent communication skills. If you thrive in a fast-paced environment and enjoy working with a dynamic team, then we want to hear from you!
- Greet and engage with customers in a friendly and welcoming manner, creating a positive first impression for the store.
- Provide exceptional customer service by answering questions, resolving customer complaints, and assisting with product selection.
- Lead and motivate a team of part-time employees to achieve sales goals and deliver excellent customer service.
- Train and onboard new team members, ensuring they are knowledgeable about company policies, products, and procedures.
- Monitor and maintain store cleanliness and organization, ensuring a visually appealing shopping environment for customers.
- Handle cash transactions accurately and efficiently, following company cash handling policies and procedures.
- Collaborate with the store management team to develop and implement strategies to increase sales and improve customer satisfaction.
- Communicate effectively with customers, team members, and management to ensure a seamless shopping experience.
- Assist with inventory management, including receiving and stocking merchandise, and conducting inventory counts.
- Adhere to all company policies and procedures, including but not limited to safety protocols, dress code, and attendance standards.
Prior Experience In A Retail Or Customer Service Role: A Support Lead At Five Below Will Be Responsible For Overseeing And Assisting With Customer Service Tasks, So Prior Experience In A Similar Role Is Essential.
Strong Communication And Interpersonal Skills: The Support Lead Will Need To Communicate Effectively With Both Customers And Team Members, So Strong Communication And Interpersonal Skills Are A Must.
Leadership Abilities: As A Part-Time Support Lead, You Will Be Responsible For Overseeing And Guiding A Team Of Associates. Therefore, Leadership Abilities And Experience In A Supervisory Role Are Important Qualifications.
Flexibility And Availability: Five Below Is A Fast-Paced Retail Environment, And The Support Lead May Be Required To Work Evenings, Weekends, And Holidays. Candidates Must Be Able To Demonstrate Flexibility And Availability To Meet The Needs Of The Store.
Organizational And Multitasking Skills: The Support Lead Will Be Responsible For Managing Multiple Tasks, Such As Assisting Customers, Restocking Shelves, And Overseeing Associates. Therefore, Strong Organizational And Multitasking Skills Are Vital To Succeed In This Role.
Communication
Time Management
Team Management
Attention to detail
Organizational Skills
Leadership
Conflict Resolution
customer service
Training and Development
Problem-Solving
Multi-tasking
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Lead Part Time in McMinnville, TN 37110, USA is $40,000-$50,000 per year. However, salary can vary depending on the specific company, job responsibilities, and experience level. It is best to research the specific company and job posting for more accurate salary information.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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