Five Below

Support Lead Part Time

Five Below

Lucas, TX 75098, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Five Below, where we believe that being thrifty and having fun should go hand in hand. We are seeking a Support Lead to join our team on a part-time basis. As a Support Lead, you will play a crucial role in providing excellent customer service and supporting the store operations. We are looking for someone who is enthusiastic, organized, and has a passion for delivering a positive shopping experience for our customers. If you have a strong work ethic, excellent communication skills, and a desire to be a part of a dynamic and growing company, we encourage you to apply for this role.

  1. Greet and welcome customers with a friendly and positive attitude.
  2. Provide excellent customer service by addressing any concerns or inquiries.
  3. Assist in maintaining store appearance and organization.
  4. Aid in the implementation and execution of store policies and procedures.
  5. Serve as a point of contact for customer complaints or issues, and assist in resolving them in a timely and satisfactory manner.
  6. Train and supervise other employees on customer service and store operations.
  7. Assist in managing inventory and stock levels to ensure products are readily available for customers.
  8. Help with merchandising and restocking shelves as needed.
  9. Monitor and maintain cash registers, ensuring accuracy and security of cash handling procedures.
  10. Collaborate with management to identify areas for improvement and implement solutions.
  11. Communicate effectively with team members and management, providing updates and feedback on store operations.
  12. Adhere to company policies and procedures to maintain a safe and positive work environment.
  13. Maintain a thorough understanding of all products and services offered to assist customers with their needs.
  14. Continuously strive to meet and exceed customer expectations and sales goals.
  15. Demonstrate a positive and professional attitude at all times while representing the company.
Where is this job?
This job is located at Lucas, TX 75098, USA
Job Qualifications
  • Previous Experience In A Customer Service Or Support Role, Preferably In A Retail Environment.

  • Knowledge Of Retail Operations And Procedures, Including Cash Handling And Inventory Management.

  • Strong Communication Skills And The Ability To Effectively Interact With Both Customers And Team Members.

  • Leadership Skills, Such As The Ability To Delegate Tasks, Provide Guidance And Feedback, And Handle Escalated Customer Issues.

  • Flexibility To Work Part-Time Hours, Including Evenings And Weekends, To Meet The Needs Of The Store And Its Customers.

Required Skills
  • Training

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Flexibility

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in Wylie, TX 75098, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific job responsibilities, experience level, and company. Some companies may also offer additional benefits and compensation packages for part-time support leads.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 10th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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