Five Below

Support Lead Part Time

Five Below

Indianapolis, IN 46250, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-centric individual looking for a part-time opportunity in a fast-paced retail environment? Look no further! Five Below is seeking a Support Lead to join our team and provide exceptional support to our customers. As a Support Lead, you will be responsible for leading and motivating a team of support associates, ensuring a positive and efficient customer experience, and maintaining the overall organization and cleanliness of the store. The ideal candidate will have a passion for customer service, strong leadership skills, and the ability to multitask in a dynamic setting. If you thrive in a collaborative and energetic work environment, then we want to hear from you!

  1. Lead and motivate a team of support associates to provide exceptional customer service.
  2. Ensure a positive and efficient customer experience by overseeing all support activities in the store.
  3. Maintain organization and cleanliness of the store to create a welcoming and enjoyable shopping environment for customers.
  4. Train and develop support associates on company policies, procedures, and customer service standards.
  5. Monitor and manage inventory levels to ensure products are readily available for customers.
  6. Address and resolve any customer complaints or issues in a timely and professional manner.
  7. Collaborate with other store leaders to achieve sales and customer service goals.
  8. Implement and maintain visual merchandising standards to enhance the overall shopping experience.
  9. Create and maintain weekly schedules for support associates, ensuring adequate coverage during peak hours.
  10. Conduct regular performance evaluations and provide feedback to support associates to improve their skills and performance.
  11. Monitor and adhere to all company policies and procedures, including safety and security protocols.
  12. Assist with opening and closing procedures as needed.
  13. Continuously seek opportunities to improve the customer experience and provide suggestions for process improvements.
  14. Maintain a positive and professional attitude, serving as a role model for other team members.
  15. Communicate effectively with customers, team members, and management to ensure a seamless shopping experience.
Where is this job?
This job is located at Indianapolis, IN 46250, USA
Job Qualifications
  • Ability To Work Flexible Hours, Including Evenings, Weekends, And Holidays.

  • Prior Experience In A Leadership Role, Preferably In A Retail Setting.

  • Excellent Communication And Interpersonal Skills To Effectively Interact With Team Members And Customers.

  • Strong Problem-Solving And Decision-Making Abilities To Handle Customer And Employee Concerns.

  • Understanding Of Retail Operations, Including Inventory Management And Cash Handling.

Required Skills
  • Training

  • Communication

  • Time Management

  • Team Management

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • Leadership

  • Conflict Resolution

  • customer service

  • Problem-Solving

  • Priorit

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

  • Time-Management

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in Indianapolis, IN 46250, USA is $17-$25 per hour. However, this range may vary depending on factors such as the company, experience, and qualifications of the individual.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 9th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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