Five Below

Support Lead Part Time

Five Below

Cedar Knolls, NJ 07927, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced retail environment? If so, Five Below is looking for you! We are seeking a highly motivated and dynamic Support Lead to join our team part-time. As a Support Lead, you will play a crucial role in ensuring our store runs smoothly and our customers have an exceptional shopping experience.

  1. Oversee Store Operations: The Support Lead will be responsible for overseeing the day-to-day operations of the store, including opening and closing procedures, managing inventory, and ensuring all tasks are completed in a timely and efficient manner.
  2. Provide Excellent Customer Service: The Support Lead will be expected to lead by example and provide exceptional customer service at all times. This includes greeting and assisting customers, resolving any issues or concerns, and ensuring a positive shopping experience for all customers.
  3. Train and Supervise Team Members: The Support Lead will be responsible for training and supervising team members, ensuring they are knowledgeable about company policies and procedures, and providing guidance and support as needed.
  4. Maintain Store Standards: The Support Lead will be responsible for maintaining the overall appearance and cleanliness of the store, ensuring all products are properly displayed, and that all safety and security measures are in place.
  5. Handle Cash and Inventory: The Support Lead will be responsible for handling cash transactions, reconciling daily sales, and managing inventory levels to ensure the store is well-stocked and products are readily available for customers.
  6. Collaborate with Store Manager: The Support Lead will work closely with the Store Manager to identify areas for improvement, develop strategies to increase sales, and implement new initiatives to enhance the overall customer experience.
  7. Handle Customer Concerns: In the absence of a Store Manager, the Support Lead will be responsible for handling any customer concerns or complaints, finding appropriate solutions, and ensuring customer satisfaction.
  8. Adhere to Company Policies: The Support Lead must adhere to all company policies and procedures, including but not limited to, dress code, safety protocols, and cash handling procedures.
  9. Maintain a Positive Work Environment: The Support Lead will be responsible for fostering a positive and inclusive work environment, promoting teamwork and collaboration among team members, and addressing any issues or conflicts that may arise.
  10. Continuously Improve: The Support Lead should always be seeking ways to improve store operations, customer service,
Where is this job?
This job is located at Cedar Knolls, NJ 07927, USA
Job Qualifications
  • Knowledge Of Retail Operations And Inventory Management.

  • Previous Experience In A Leadership Role, Preferably In A Retail Or Customer Service Environment.

  • Ability To Multitask And Prioritize Tasks In A Fast-Paced Environment.

  • Strong Communication Skills, Both Written And Verbal, With The Ability To Effectively Communicate With Team Members And Customers.

  • Excellent Problem-Solving And Decision-Making Abilities.

Required Skills
  • Training

  • Communication

  • Time Management

  • Team Management

  • Technical Support

  • Attention to detail

  • Leadership

  • Conflict Resolution

  • customer service

  • Organization

  • Problem-Solving

  • Adaptability

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Support Lead Part Time in Cedar Knolls, NJ 07927, USA is $35,000 - $45,000 per year. However, this can vary depending on the specific job duties, experience level, and company policies. It is always best to research the specific company and job posting to get a more accurate salary range.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeApril 11th, 2026
This job posting is from a verified source. 
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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