Support Lead Part Time

Are you passionate about customer service and leading a team? Do you thrive in a fast-paced and dynamic retail environment? Look no further than Five Below! We are seeking a dedicated and enthusiastic Support Lead to join our team on a part-time basis. As our Support Lead, you will play a crucial role in providing exceptional customer service and supporting our store operations. Your leadership skills and understanding of retail operations will be essential in ensuring our customers have an unforgettable shopping experience. If you are a team player with a positive attitude and a desire to grow within a fun and inclusive company, we want to hear from you!

1. Provide exceptional customer service: The Support Lead will be responsible for ensuring that every customer receives exceptional service and has a positive shopping experience at Five Below.
2. Lead and motivate a team: The Support Lead will be responsible for leading and motivating a team of employees, setting goals, and providing guidance and support to ensure the team meets its objectives.
3. Support store operations: The Support Lead will assist in the day-to-day operations of the store, including opening and closing procedures, maintaining inventory levels, and ensuring the store is clean and well-organized.
4. Train and onboard new employees: The Support Lead will be responsible for training and onboarding new employees, ensuring they are knowledgeable about company policies and procedures and equipped to provide excellent customer service.
5. Resolve customer issues: The Support Lead will handle customer complaints and resolve any issues that may arise, ensuring a positive resolution for both the customer and the company.
6. Monitor and improve customer satisfaction: The Support Lead will be responsible for monitoring customer satisfaction and implementing strategies to improve it, including gathering customer feedback and making necessary changes.
7. Ensure compliance with company policies: The Support Lead will ensure that all employees are following company policies and procedures, including safety regulations, cash handling procedures, and customer service standards.
8. Collaborate with management: The Support Lead will work closely with store management to ensure that the store is running smoothly, and any issues are addressed promptly.
9. Exhibit strong leadership skills: The Support Lead will demonstrate strong leadership skills, including the ability to motivate, inspire, and communicate effectively with team members.
10. Embody company culture: The Support Lead will embody the fun and inclusive culture of Five Below, creating a positive work environment for all team members.

According to JobzMall, the average salary range for a Support Lead Part Time in Madison, TN 37115, USA is $25,000-$35,000 per year. However, this can vary depending on the specific job duties, level of experience, and company hiring. It is always best to research the specific company and job posting for a more accurate salary range.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.