Support Lead Part Time
Are you passionate about providing exceptional customer service and leading a team? Look no further! Five Below is searching for a Support Lead to join our team part-time. As a Support Lead, you will play a crucial role in ensuring our customers have a positive and memorable shopping experience. We are seeking a highly motivated individual with excellent communication skills and a strong ability to multitask. If you thrive in a fast-paced environment and have previous retail or customer service experience, we want to hear from you. Join our team at Five Below and be a part of a fun and dynamic work environment!
- Provide exceptional customer service to all Five Below customers.
- Lead and train a team of employees to deliver outstanding customer service.
- Ensure all store policies and procedures are followed by team members.
- Maintain a positive and welcoming atmosphere for customers and employees.
- Handle customer inquiries and complaints in a professional and timely manner.
- Monitor and improve customer satisfaction levels through feedback and observation.
- Assist in merchandising and stocking products on the sales floor.
- Handle cash transactions and maintain accurate cash handling procedures.
- Collaborate with management to develop and implement strategies to improve customer experience.
- Support and motivate team members to achieve sales goals and targets.
- Communicate effectively with customers and team members to provide information and resolve issues.
- Maintain a clean and organized store environment.
- Maintain a thorough knowledge of all Five Below products and promotions.
- Assist in opening and closing procedures of the store.
- Continuously strive to improve and enhance the overall customer experience at Five Below.
Prior Customer Service Experience: A Support Lead At Five Below Should Have Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality. This Will Help Them Effectively Handle Customer Inquiries And Complaints.
Excellent Communication Skills: As A Support Lead, One Must Be Able To Effectively Communicate With Both Customers And Team Members. This Includes Strong Verbal And Written Communication Skills, As Well As Active Listening Skills.
Leadership Abilities: The Support Lead Is Responsible For Overseeing The Support Team And Ensuring That Tasks Are Completed Efficiently And Effectively. Therefore, Leadership Skills, Such As Delegation, Motivation, And Conflict Resolution, Are Essential For This Role.
Problem-Solving Skills: In A Customer Service Role, Issues And Challenges Are Bound To Arise. A Support Lead Should Possess Strong Problem-Solving Abilities To Quickly And Effectively Resolve Any Issues That May Arise.
Availability And Flexibility: Five Below Operates In A Fast-Paced Retail Environment, And The Support Lead May Be Required To Work Evenings, Weekends, And Holidays. Therefore, Candidates For This Role Should Be Able To Demonstrate Their Availability And Flexibility To Work These Hours.
Communication
Time Management
Team Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Organization
Training and Development
Problem-Solving
Technical Knowledge
Adapt
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Support Lead Part Time in Plymouth, MA 02360, USA is $30,000 to $40,000 per year. However, this can vary depending on the specific job duties, experience level, and company. Some factors that may affect the salary range include the industry, location, and company size. It is important to research the specific job and company to get a more accurate understanding of the salary range.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started