Support Lead Part Time

Are you a natural leader with a passion for customer service? Are you looking for a part-time role where you can make a positive impact on a growing company? Look no further! Five Below is seeking a Support Lead to join our team. In this role, you will be responsible for providing exceptional customer support and leading a team of support associates to ensure our customers have a fantastic shopping experience. If you have strong communication skills, a positive attitude, and previous retail or customer service experience, we want to hear from you! Join us and be a part of our fun and dynamic team at Five Below.

1. Provide exceptional customer service: As a Support Lead, your main responsibility will be to ensure that our customers receive top-notch service. This includes addressing any concerns or issues they may have, answering questions, and ensuring their overall satisfaction with their shopping experience.
2. Lead and manage a team: You will be responsible for overseeing and managing a team of support associates. This includes delegating tasks, providing guidance and training, and ensuring that the team is working efficiently and effectively.
3. Create a positive and welcoming environment: We want our customers to feel welcome and at ease when they enter our store. As a Support Lead, you will be responsible for creating a positive and friendly atmosphere for both customers and team members.
4. Ensure store cleanliness and organization: It is important to maintain a clean and organized store environment for our customers. You will be responsible for overseeing and delegating tasks to ensure that the store is presentable at all times.
5. Handle customer inquiries and concerns: As a leader in the support team, you will be responsible for handling any customer inquiries or concerns that may arise. This includes addressing and resolving issues in a timely and efficient manner.
6. Train and develop team members: You will be responsible for training and developing new and current support associates. This includes providing ongoing feedback and coaching to help them improve and succeed in their roles.
7. Monitor and maintain inventory levels: You will be responsible for monitoring and maintaining inventory levels of support-related items, such as bags, receipts, and other supplies.
8. Communicate effectively: Strong communication skills are essential in this role. You will be responsible for effectively communicating with both customers and team members to ensure a smooth and positive shopping experience.
9. Uphold company policies and procedures: As a representative of Five Below, it is important to uphold and enforce company policies and procedures. This includes ensuring compliance with safety and security measures, as well as promoting a positive and inclusive work environment.
10. Collaborate with other team members:

According to JobzMall, the average salary range for a Support Lead Part Time in St. Louis, MO 63144, USA is $40,000-$60,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Some support lead positions may also offer additional benefits such as healthcare, retirement plans, and paid time off.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.