Support Lead

Five Below is looking for a motivated and enthusiastic Support Lead who will be responsible for providing exceptional customer service to ensure a positive customer experience. Our Support Lead will be the face of Five Below and will represent the company's values through their interactions with customers and peers. This is an exciting opportunity for someone who is passionate about customer service, enjoys working with people, and thrives in a fast-paced environment.Qualifications:- 2+ years of retail or customer service experience- Excellent communication skills, both verbal and written- Ability to work independently and in a team environment- Ability to multi-task and prioritize tasks efficiently- Strong problem-solving skills and an aptitude for customer service- A positive attitude and outgoing personality- Familiarity with the Five Below brandIf you are looking to join a dynamic team and have a passion for providing excellent customer service, then this is the perfect role for you! We are looking for an energetic individual who is eager to learn and grow with us.

Responsibilities of a Support Lead at Five Below:

1. Provide exceptional customer service to ensure a positive customer experience.
2. Represent the company's values through interactions with customers and peers.
3. Maintain a positive attitude and outgoing personality.
4. Demonstrate excellent communication skills, both verbal and written.
5. Work independently and with a team to prioritize tasks efficiently.
6. Solve customer service issues with strong problem-solving skills.
7. Become knowledgeable and familiar with the Five Below brand.
8. Remain flexible and adaptive to a fast-paced environment.

According to JobzMall, the average salary range for a Support Lead in Countryside, IL 60525, USA is between $50,000 and $80,000 per year. This includes base salary, bonuses, and other forms of compensation. This range is based on factors such as the size of the company, the complexity of the role, the experience of the individual, the location, and the industry.

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.