Salesfloor Associate
At Five Below, we believe in providing customers with an exciting and affordable shopping experience. As a Salesfloor Associate, you will play a crucial role in delivering this experience by assisting customers, maintaining store standards, and driving sales. We are looking for energetic and enthusiastic individuals who are passionate about customer service and have a strong work ethic. If you thrive in a fast-paced environment and have a knack for building relationships with customers, we want you on our team. Join us and be a part of a fun and dynamic work environment!
- Provide exceptional customer service by greeting and assisting customers in a friendly and knowledgeable manner.
- Maintain a clean and organized salesfloor by restocking merchandise, arranging displays, and keeping aisles clear.
- Utilize product knowledge to answer customer questions and make recommendations based on their needs.
- Process transactions accurately and efficiently using the store's point-of-sale system.
- Continuously meet and exceed sales goals by actively promoting products and upselling to customers.
- Stay up-to-date on current promotions and sales to effectively communicate them to customers.
- Collaborate with team members to ensure a positive and cohesive work environment.
- Assist with inventory management by accurately counting and restocking merchandise.
- Follow all store policies and procedures, including safety and security measures, to ensure a safe and pleasant shopping experience for customers.
- Actively seek out and resolve any customer concerns or complaints in a timely and professional manner.
- Take initiative to learn about new products and trends to better assist customers.
- Maintain a positive and professional attitude at all times, representing the company's values and mission.
- Perform additional tasks and responsibilities as assigned by store management.
Excellent Communication Skills: A Salesfloor Associate Should Possess Strong Verbal And Written Communication Skills To Effectively Engage With Customers And Fellow Team Members. This Includes Being Able To Convey Product Information, Address Customer Concerns, And Work Collaboratively With Team Members.
Customer Service Experience: A Successful Salesfloor Associate Should Have Experience In Providing Exceptional Customer Service. This Includes Being Able To Anticipate And Meet Customer Needs, Handle Complaints And Inquiries, And Maintain A Positive And Helpful Attitude Towards Customers At All Times.
Product Knowledge: A Salesfloor Associate Should Have A Good Understanding Of The Products Sold At Five Below. This Includes Being Knowledgeable About The Features, Benefits, And Uses Of Different Products, As Well As Being Able To Make Recommendations And Suggest Complementary Items To Customers.
Ability To Work In A Fast-Paced Environment: Five Below Is A High-Energy, Fast-Paced Retail Environment, And A Salesfloor Associate Must Be Able To Thrive In This Type Of Setting. This Includes Being Able To Multitask, Work Efficiently Under Pressure, And Adapt To Changing Priorities.
Team Player: A Salesfloor Associate Should Be A Team Player And Able To Work Collaboratively With Their Colleagues To Achieve Common Goals. This Includes Being Able To Communicate Effectively, Share Tasks And Responsibilities, And Support And Assist Team Members When Needed.
Inventory Management
Communication
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Teamwork
Organization
Problem-Solving
Sales Techniques
Multit
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Organization
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Salesfloor Associate in Orlando, FL, USA is between $25,000 and $35,000 per year. This may vary depending on the specific company, experience level, and other factors. Some companies may also offer commission or bonuses for meeting sales goals.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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