Five Below

Sales Support Lead

Five Below

Phoenix, AZ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and customer-focused individual looking to take the next step in your career? Look no further! Five Below is seeking a Sales Support Lead to join our dynamic team. As the Sales Support Lead, you will have the opportunity to utilize your leadership skills to drive sales and provide exceptional support to our customers. We are looking for a candidate who is passionate about delivering a positive shopping experience and possesses excellent communication and organizational skills. Join us and be a part of our fun and fast-paced environment.

  1. Provide exceptional customer service: The Sales Support Lead is responsible for ensuring that all customers have a positive shopping experience by providing excellent customer service, resolving any issues or concerns, and going above and beyond to meet their needs.
  2. Drive sales: The Sales Support Lead will use their leadership skills to motivate and guide the sales team in achieving their sales targets. This includes setting sales goals, implementing sales strategies, and monitoring sales performance.
  3. Train and mentor team members: The Sales Support Lead will be responsible for training and mentoring new team members, as well as providing ongoing support and guidance to ensure all team members are equipped with the necessary skills to succeed in their roles.
  4. Maintain store standards: It is the responsibility of the Sales Support Lead to ensure that the store is clean, organized, and properly merchandised at all times. This includes overseeing stock levels, restocking shelves, and maintaining visual standards.
  5. Communicate effectively: The Sales Support Lead will act as a liaison between the sales team and management, providing regular updates on sales performance, customer feedback, and any issues or concerns that arise.
  6. Manage inventory: The Sales Support Lead will be responsible for managing inventory levels, conducting regular stock checks, and placing orders for new stock when necessary.
  7. Handle cash and transactions: The Sales Support Lead will be responsible for handling cash and credit card transactions, ensuring accuracy and following all cash handling procedures.
  8. Create a positive work environment: The Sales Support Lead must foster a positive and collaborative work environment by promoting teamwork, effective communication, and a strong work ethic among team members.
  9. Adhere to company policies and procedures: The Sales Support Lead must ensure that all team members adhere to company policies and procedures, including safety and security guidelines, to maintain a safe and secure work environment.
  10. Continuously improve processes: The Sales Support Lead should consistently evaluate and improve sales and customer service processes to increase efficiency and drive sales. They should also seek out and implement
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • Prior Experience In A Sales Support Or Customer Service Role, Preferably In A Retail Environment.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Interact With Both Customers And Team Members.

  • Excellent Organizational And Multitasking Abilities, With The Capability To Handle Multiple Tasks And Prioritize Effectively.

  • Proficiency In Computer Systems And Software, Including Point-Of-Sale Systems And Microsoft Office.

  • Demonstrated Leadership And Team Management Skills, With Experience In Training And Mentoring Team Members.

Required Skills
  • Data Entry

  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • customer service

  • Reporting

  • Relationship Building

  • Sales Analysis

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Support Lead in Phoenix, AZ, USA is $46,000 - $57,000 per year. However, this can vary depending on factors such as experience, industry, and company size. Some companies may offer higher salaries, bonuses, and benefits for this role. It is best to research specific companies and their salary ranges to get a more accurate understanding of potential earnings.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 1st, 2024
Apply BeforeMay 10th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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