Five Below

Sales Support Lead

Five Below

Harrisburg, PA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a motivated and organized individual with a passion for sales? Do you thrive in a fast-paced environment and enjoy leading a team? If so, Five Below is looking for a Sales Support Lead to join our dynamic and growing company!As a Sales Support Lead, you will play a crucial role in driving sales and ensuring a positive customer experience. Your leadership skills will be essential in guiding and training our sales support team to provide exceptional customer service and meet sales goals.To excel in this role, you must have strong communication and problem-solving skills, as well as a proven track record in sales. A high school diploma or equivalent is required, and previous retail experience is preferred.If you are ready to take on a challenging and rewarding role with a fun and energetic company, apply now to become a Sales Support Lead at Five Below!

  1. Lead and train the sales support team to provide exceptional customer service and meet sales goals.
  2. Monitor and analyze sales data to identify areas for improvement and develop strategies to drive sales.
  3. Communicate effectively with team members and management to ensure consistent and efficient operations.
  4. Motivate team members to meet and exceed sales targets through positive reinforcement and recognition.
  5. Ensure the store is properly stocked and organized to meet customer demands and maximize sales.
  6. Handle customer inquiries and complaints in a professional and timely manner.
  7. Collaborate with other departments, such as merchandising and marketing, to develop and implement sales strategies.
  8. Train and coach team members on product knowledge and sales techniques to improve their performance.
  9. Monitor inventory levels and place orders to maintain appropriate stock levels.
  10. Create and maintain a positive and engaging work environment for the sales support team.
  11. Stay up-to-date on industry trends and competitor activities to adjust sales strategies accordingly.
  12. Adhere to company policies and procedures to ensure a safe and productive work environment.
  13. Keep track of employee schedules and ensure adequate staffing to meet customer needs.
  14. Participate in meetings and provide feedback to management on sales performance and customer feedback.
  15. Continuously seek opportunities to improve processes and procedures to enhance the customer experience and increase sales.
Where is this job?
This job is located at Harrisburg, PA, USA
Job Qualifications
  • Strong Communication Skills: A Sales Support Lead Should Possess Excellent Communication Skills, Both Verbal And Written, To Effectively Communicate With The Sales Team And Other Departments Within The Company.

  • Excellent Customer Service Skills: As A Sales Support Lead, It Is Important To Have Strong Customer Service Skills In Order To Assist Customers With Any Inquiries Or Concerns They May Have.

  • Organizational Skills: This Role Requires The Ability To Handle Multiple Tasks And Prioritize Responsibilities. A Sales Support Lead Should Be Highly Organized And Able To Manage Their Time Effectively.

  • Sales Experience: Previous Experience In A Sales Role, Preferably In A Retail Environment, Is An Important Qualification For This Job. This Will Ensure The Candidate Has A Good Understanding Of Sales Processes And Can Provide Support To The Sales Team.

  • Leadership Experience: As A Sales Support Lead, The Candidate Will Be Responsible For Overseeing A Team Of Sales Associates. Therefore, Having Previous Experience In A Leadership Or Supervisory Role Is Beneficial In Managing And Motivating A Team.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Multitasking

  • Leadership

  • customer service

  • Sales Support

  • Sales Analysis

  • Organization

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Sales Support Lead in Harrisburg, PA, USA is between $44,000 and $62,000 per year. This may vary depending on the specific company, industry, and level of experience. Some factors that can affect salary include education, skills, certifications, and job responsibilities. Employers may also offer additional benefits such as bonuses, commissions, and healthcare benefits.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 1st, 2024
Apply BeforeNovember 16th, 2025
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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