Five Below

Sales Support Lead

Five Below

Tallahassee, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for sales and customer service? Do you thrive in a fast-paced environment and enjoy motivating and supporting a team? Five Below is seeking a Sales Support Lead to join our dynamic and energetic team. In this role, you will be responsible for leading our sales support team to ensure a seamless and exceptional customer experience. The ideal candidate will have previous sales experience, strong leadership skills, and a customer-centric mindset. If you are a driven and enthusiastic individual looking for a new challenge, we want to hear from you!

  1. Lead and manage the sales support team to ensure efficient and effective operations.
  2. Motivate and inspire team members to achieve sales goals and provide exceptional customer service.
  3. Develop and implement strategies to increase sales and improve customer satisfaction.
  4. Train and onboard new team members, ensuring they are equipped with the necessary knowledge and skills to succeed.
  5. Monitor and analyze sales data to identify trends and areas for improvement.
  6. Collaborate with other departments and senior management to drive overall business objectives.
  7. Foster a positive and inclusive work environment that encourages teamwork and open communication.
  8. Handle customer inquiries and complaints in a timely and professional manner.
  9. Maintain proper inventory levels and ensure merchandise is displayed and stocked accurately.
  10. Stay updated on industry trends and competitors to inform decision-making and stay ahead of the competition.
Where is this job?
This job is located at Tallahassee, FL, USA
Job Qualifications
  • Minimum Of 3-5 Years Of Experience In A Sales Support Or Customer Service Role, Preferably In A Retail Environment.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Interact With Both Internal Team Members And External Customers.

  • Proficiency In Microsoft Office And Experience With Crm Software.

  • Demonstrated Leadership Abilities, With The Ability To Effectively Manage And Motivate A Team.

  • Ability To Multitask And Prioritize In A Fast-Paced, Dynamic Environment, While Maintaining A High Level Of Attention To Detail And Accuracy.

Required Skills
  • Inventory Management

  • Data Analysis

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • customer service

  • Sales Analysis

  • Organization

  • Training and Development

  • Problem-Solving

  • Sales strategies

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Support Lead in Tallahassee, FL, USA is between $35,000 and $55,000 per year. This can vary depending on the specific company, years of experience, and level of education. Some companies may also offer bonuses or commissions on top of the base salary. It is important to research the specific company and negotiate a fair salary based on your qualifications and experience.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 1st, 2024
Apply BeforeMay 22nd, 2025
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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