Five Below

Sales Associate

Five Below
Charlotte, NC 28208, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Sales Associate at Five Below, you will play a vital role in providing our customers with an exceptional shopping experience. Your friendly and outgoing personality, combined with your strong communication and problem-solving skills, will make you a valuable member of our team. We are looking for individuals who are passionate about delivering top-notch customer service and have a desire to learn and grow in a fast-paced retail environment. If you are a motivated team player with a positive attitude, we encourage you to apply for this exciting opportunity at Five Below.

  1. Greet and engage customers in a friendly and welcoming manner, creating a positive shopping experience.
  2. Provide excellent customer service by answering questions, offering product recommendations, and resolving any issues or concerns.
  3. Maintain a clean and organized sales floor, ensuring merchandise is properly displayed and stocked.
  4. Operate the cash register and accurately process transactions.
  5. Learn and effectively communicate information about products and promotions to customers.
  6. Collaborate with team members to achieve sales goals and ensure a smooth shopping experience for customers.
  7. Assist in receiving and processing merchandise shipments.
  8. Stay informed about current trends and popular products to better assist customers.
  9. Adhere to company policies and procedures, including those related to safety and loss prevention.
  10. Continuously strive to improve sales performance and achieve personal and team goals.
  11. Attend and actively participate in training sessions and meetings.
  12. Demonstrate a positive attitude and professionalism at all times.
  13. Complete all assigned tasks and responsibilities in a timely and efficient manner.
  14. Proactively identify and address any potential customer service or operational issues.
  15. Maintain a strong knowledge of company values, mission, and culture, and embody them in all interactions with customers and team members.
Where is this job?
This job is located at Charlotte, NC 28208, USA
Job Qualifications

  • Excellent Communication Skills: A Sales Associate Should Possess Strong Verbal And Written Communication Skills To Effectively Interact With Customers, Colleagues, And Management.

  • Customer Service Experience: Previous Experience In A Customer-Facing Role, Such As Retail Or Hospitality, Is Preferred For A Sales Associate Position. This Demonstrates The Ability To Handle Customer Inquiries, Complaints, And Provide Exceptional Service.

  • Sales Experience: A Successful Sales Associate Should Have A Proven Track Record Of Meeting And Exceeding Sales Targets. This Includes Upselling, Cross-Selling, And Closing Deals.

  • Product Knowledge: Knowledge Of The Products And Services Offered By Five Below Is Essential For A Sales Associate. This Includes Being Able To Describe Features, Benefits, And Answer Customer Questions.

  • Team Player: As A Sales Associate, You Will Work Closely With Your Colleagues And Other Departments To Ensure A Great Customer Experience. Being A Team Player And Having A Positive Attitude Is Crucial For Success In This Role.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Sales Techniques

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • flexibility

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Associate in Charlotte, NC 28208, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as the company, experience level, and commission structure.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 21st, 2025
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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