Five Below

Sales Associate

Five Below

Hagerstown, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Five Below, where everything is $5 or less! As a Sales Associate, you will be an integral part of our team, providing exceptional customer service and helping to drive sales. We are looking for individuals who are energetic, outgoing, and passionate about providing a fun shopping experience for our customers. If you have a love for retail and thrive in a fast-paced environment, we want to hear from you. Join us and be a part of our amazing team at Five Below!

  1. Greet and welcome customers as they enter Five Below, creating a positive and inviting atmosphere.
  2. Provide exceptional customer service by assisting customers with questions, locating products, and processing transactions.
  3. Maintain a thorough knowledge of all products and promotions in order to effectively communicate with customers.
  4. Actively engage with customers to understand their needs and offer recommendations or alternatives.
  5. Work as a team player to ensure the store is always clean, organized, and well-stocked.
  6. Assist with restocking and replenishing merchandise on the sales floor.
  7. Meet and exceed sales goals by actively promoting and upselling products to customers.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Follow all company policies and procedures, including cash handling and loss prevention measures.
  10. Continuously seek opportunities to improve and enhance customer experience and store operations.
  11. Collaborate with team members to ensure a smooth and efficient store operation.
  12. Maintain a positive and friendly attitude towards customers and colleagues, creating a welcoming and inclusive environment.
  13. Attend and actively participate in training and development sessions to stay updated on product knowledge and sales techniques.
  14. Adhere to all safety and security protocols to ensure a safe shopping environment for customers and colleagues.
  15. Maintain a clean and organized personal workspace and assist with general store maintenance tasks.
  16. Flexible to work in various store locations and to work evenings, weekends, and holidays as needed.
  17. Continuously strive to meet and exceed sales targets and contribute to the overall success of the store.
Where is this job?
This job is located at Hagerstown, MD, USA
Job Qualifications
  • Strong Communication Skills: A Sales Associate At Five Below Should Possess Excellent Communication Skills To Effectively Interact With Customers, Understand Their Needs, And Promote Products.

  • Customer Service Experience: Previous Experience In Customer Service Is Essential For A Sales Associate To Provide Exceptional Service To Customers, Handle Inquiries And Complaints, And Create A Positive Shopping Experience.

  • Product Knowledge: A Sales Associate Should Have A Good Understanding Of The Products Sold At Five Below, Including Features, Benefits, And Pricing. This Knowledge Will Help Them Make Informed Recommendations To Customers.

  • Sales And Marketing Skills: As A Sales Associate, One Should Have A Basic Understanding Of Sales And Marketing Techniques To Help Drive Sales And Meet Targets. This May Include Upselling, Cross-Selling, And Creating Eye-Catching Displays.

  • Team Player: Five Below Values Teamwork And Collaboration, And A Sales Associate Should Be Able To Work Well With Others To Achieve Common Goals. This Includes Being Able To Communicate Effectively, Delegate Tasks, And Support Team Members When Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • Multitasking

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Sales Associate in Hagerstown, MD, USA is $22,000 - $35,000 per year. This can vary depending on factors such as experience, location, and the specific company or industry the Sales Associate is working in. Some Sales Associates may also receive commission or bonuses on top of their base salary.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 10th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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