Are you a highly motivated and customer-focused individual looking for a leadership role in a fast-paced retail environment? Look no further! Five Below is seeking a PT Support Lead to join our dynamic team and help us continue to provide exceptional customer service and support to our valued customers. If you have a passion for helping others, a strong work ethic, and the ability to thrive in a team-oriented setting, we want to hear from you! As a PT Support Lead, you will play a crucial role in ensuring the smooth operation of our store by providing support to our sales associates and assisting with various tasks to keep our store running efficiently. Join us at Five Below and be a part of a company that values positivity, innovation, and teamwork.
- Provide exceptional customer service to ensure a positive shopping experience for all customers.
- Assist with training and coaching of sales associates to ensure they have the necessary skills and knowledge to provide exceptional customer service.
- Help to create a positive and welcoming atmosphere in the store by leading by example and promoting teamwork.
- Assist in managing the day-to-day operations of the store, including opening and closing procedures, cash handling, and inventory management.
- Monitor and maintain store cleanliness and organization to create a pleasant shopping environment for customers.
- Support the store management team in achieving sales goals and targets.
- Act as a point of contact for customer inquiries and complaints, and work to resolve any issues in a timely and professional manner.
- Assist in receiving and stocking merchandise to ensure the store is fully stocked and visually appealing for customers.
- Assist in conducting regular store audits to ensure compliance with company policies and procedures.
- Collaborate with the management team to develop and implement strategies to increase store productivity and profitability.
- Communicate effectively with all team members to ensure a cohesive and positive work environment.
- Continuously seek opportunities for personal and professional growth and development.
Experience In Retail Or Customer Service: A Pt Support Lead Should Have Previous Experience Working In A Retail Or Customer Service Environment, Preferably In A Supervisory Or Leadership Role. This Experience Will Help Them Understand The Needs And Expectations Of Both Customers And Team Members.
Strong Communication Skills: As A Leader, A Pt Support Lead Must Be Able To Effectively Communicate With Both Team Members And Upper Management. This Includes Being Able To Give Clear Instructions, Provide Feedback, And Address Any Issues Or Concerns.
Ability To Multitask And Work In A Fast-Paced Environment: Five Below Is A Fast-Paced Retail Environment, And A Pt Support Lead Must Be Able To Handle Multiple Tasks And Responsibilities At Once. This Includes Managing The Team, Assisting Customers, And Completing Administrative Tasks.
Leadership And Teamwork Skills: A Pt Support Lead Must Be Able To Lead And Motivate A Team, Delegate Tasks, And Work Collaboratively With Other Team Members To Achieve Goals. They Should Also Be Able To Handle Conflicts And Resolve Issues In A Professional Manner.
Knowledge Of Five Below Products And Culture: To Be An Effective Pt Support Lead At Five Below, Candidates Should Have A Strong Understanding Of The Company's Products, Services, And Culture. This Will Help Them Provide Exceptional Customer Service And Promote The Brand's Values To Both Customers And Team Members.
Inventory Management
Communication
Time Management
Team Management
Multitasking
Leadership
Conflict Resolution
customer service
Training and Development
Problem-Solving
Adaptability
retail operations
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a PT Support Lead in Valley, AL 36854, USA is $26,000-$42,000 per year. This may vary depending on factors such as experience, job responsibilities, and the specific company.
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Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.
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