Five Below

Part Time Support Lead

Five Below

Kissimmee, FL 34746, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a natural leader with a passion for customer service? Do you thrive in a fast-paced, fun environment? If so, we have the perfect opportunity for you! Five Below is seeking a Part Time Support Lead to join our dynamic team. In this role, you will be responsible for providing exceptional support to our customers and team members while also assisting in the daily operations of our store. We are looking for someone who is energetic, organized, and has a positive attitude. If this sounds like you, keep reading to learn more about the qualifications and responsibilities for this exciting position!

  • Oversee and lead a team of support associates, providing guidance and support as needed
  • Ensure excellent customer service is being provided by all team members
  • Assist with the daily operations of the store, including opening and closing procedures
  • Monitor and maintain inventory levels, restocking as needed
  • Train and onboard new support associates, ensuring they understand company policies and procedures
  • Handle customer inquiries and complaints, finding resolutions and escalating issues as needed
  • Maintain a clean and organized store environment, including restrooms and break areas
  • Collaborate with other team members to create a positive and fun atmosphere for both customers and employees
  • Attend team meetings and provide feedback and suggestions for improvement
  • Help with merchandising and visual displays to ensure an attractive and inviting store layout
  • Utilize company software and technology to track sales and inventory, and assist with ordering and receiving products
  • Adhere to all company policies and procedures, including safety protocols
  • Continuously strive to meet and exceed sales goals and customer satisfaction goals set by the company
  • Maintain a positive and professional attitude at all times while representing the brand.
Where is this job?
This job is located at Kissimmee, FL 34746, USA
Job Qualifications
  • Availability To Work Flexible Hours, Including Evenings And Weekends, As Needed.

  • High School Diploma Or Equivalent Education Required, Bachelor's Degree Preferred.

  • Minimum Of 2 Years Experience In A Customer Service Or Retail Leadership Role.

  • Strong Communication And Interpersonal Skills, With The Ability To Effectively Coach And Lead A Team.

  • Proficient In Microsoft Office And Other Computer Software Applications.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Team Management

  • Product knowledge

  • Multitasking

  • Conflict Resolution

  • customer service

  • Sales Support

  • Training and Development

  • Problem-Solving

  • Organ

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Empathy

Compensation

According to JobzMall, the average salary range for a Part Time Support Lead in Kissimmee, FL 34746, USA is $14-$18 per hour. This can vary depending on the specific company, experience level, and job responsibilities.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 10th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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