Five Below

Part Time Support Lead

Five Below

Houston, TX 77042, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Five Below, where we offer quality products at affordable prices. We are currently seeking a Part Time Support Lead to join our dynamic team. As a Support Lead, you will play an essential role in ensuring the smooth and efficient operation of our store. Your dedication and leadership skills will help us maintain our high standards of customer service and drive sales. We are looking for someone who is passionate about retail, has excellent communication and organizational skills, and a strong ability to lead and motivate a team. If you are a driven and reliable individual, we would love to have you on our team at Five Below.

  1. Provide excellent customer service by greeting and assisting customers with their shopping needs.
  2. Lead and supervise the support staff, including assigning tasks, providing guidance and training, and evaluating performance.
  3. Ensure store cleanliness and organization, including restocking shelves and maintaining inventory levels.
  4. Monitor and maintain store appearance, including merchandise displays and signage.
  5. Assist in opening and closing procedures, including cash handling and securing the store.
  6. Communicate effectively with management and team members to ensure smooth operation of the store.
  7. Handle customer inquiries and complaints in a professional and timely manner.
  8. Implement and adhere to company policies and procedures.
  9. Assist in achieving sales goals by promoting merchandise and driving customer engagement.
  10. Contribute to a positive and energetic work environment by fostering teamwork and motivation among team members.
  11. Maintain knowledge of current promotions, sales, and company initiatives.
  12. Help to create a welcoming and inclusive atmosphere for customers and employees.
  13. Attend and actively participate in team meetings and training sessions.
  14. Adhere to all safety and security procedures to maintain a safe working and shopping environment.
  15. Perform other duties as assigned by management.
Where is this job?
This job is located at Houston, TX 77042, USA
Job Qualifications
  • Excellent Customer Service Skills: A Part Time Support Lead At Five Below Should Possess Strong Communication And Interpersonal Skills To Effectively Interact With Customers And Address Their Needs.

  • Leadership Experience: The Ideal Candidate Should Have Prior Experience In A Leadership Role, Whether It Be In A Retail Setting Or Elsewhere, To Effectively Manage And Motivate A Team Of Support Associates.

  • Organizational Skills: The Job Of A Support Lead Involves Overseeing And Managing Various Tasks And Responsibilities, Therefore Having Strong Organizational Skills Is Crucial For Success In This Role.

  • Problem-Solving Abilities: As A Support Lead, One Must Be Able To Think Quickly On Their Feet And Find Solutions To Various Problems That May Arise In The Store. The Ability To Handle And Resolve Customer Complaints Is Also Essential.

  • Availability And Flexibility: Part Time Support Leads Should Be Able To Work Flexible Schedules, Including Evenings And Weekends, As Well As Be Available To Cover Shifts If Needed. This Role Requires A Strong Commitment To The Job And The Ability To Adapt To Changing Circumstances.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Time Management

  • Team Management

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Organization

  • Salesmanship

  • Problem-Solving

  • task delegation

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Part Time Support Lead in Houston, TX 77042, USA is $13-$19 per hour. This may vary depending on the specific job duties, experience level, and company. Additionally, benefits such as health insurance, retirement plans, and paid time off may also be included in the compensation package.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeJune 9th, 2026
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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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