Five Below

Part Time Support Lead

Five Below

Columbus, OH 43240, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you ready to join a fun, fast-paced retail environment? Five Below is seeking a Part Time Support Lead to join our dynamic team! In this role, you will be responsible for providing exceptional customer service, managing store operations, and leading a team to success. We are looking for a self-motivated individual with a passion for customer satisfaction and a desire to grow within our company. If you are a team player with excellent communication skills and a positive attitude, we want to hear from you!

  1. Provide exceptional customer service: The Part Time Support Lead will be responsible for ensuring that all customers have a positive experience in the store. This includes greeting and assisting customers, resolving any issues or complaints, and maintaining a high level of customer satisfaction at all times.
  2. Manage store operations: This role will involve overseeing the day-to-day operations of the store. The Support Lead will be responsible for opening and closing procedures, managing inventory and stock levels, and ensuring the store is clean and well-maintained.
  3. Lead a team to success: The Support Lead will be in charge of a team of retail associates and will be responsible for their training, development, and performance. This includes delegating tasks, providing feedback and coaching, and creating a positive and productive work environment.
  4. Demonstrate a passion for customer satisfaction: The ideal candidate for this role will have a genuine desire to make customers happy and exceed their expectations. They will go above and beyond to ensure that every customer has a positive experience in the store.
  5. Display self-motivation: The Support Lead should be a self-starter who takes initiative and is able to work independently. They should be able to identify areas for improvement and take action to address them.
  6. Possess excellent communication skills: As a leader and a representative of the company, the Support Lead must have strong communication skills. This includes effectively communicating with customers, team members, and management.
  7. Maintain a positive attitude: Five Below prides itself on its fun and upbeat atmosphere, and the Support Lead should embody this spirit. They should have a positive attitude and be able to motivate and inspire their team to do the same.
  8. Strive for personal and professional growth: We are looking for a candidate who is eager to learn and grow within our company. The Support Lead should be open to new challenges and opportunities for development.
  9. Embrace teamwork: Five Below values collaboration and teamwork, and the Support Lead should be a team
Where is this job?
This job is located at Columbus, OH 43240, USA
Job Qualifications
  • Prior Experience In A Leadership Role: A Part Time Support Lead At Five Below Should Have Previous Experience In A Leadership Position, Whether It Be In A Retail Setting Or Another Industry. This Experience Shows That The Candidate Has Strong Leadership Skills And Can Effectively Manage A Team.

  • Excellent Communication Skills: As A Support Lead, The Candidate Will Be Responsible For Communicating With Both The Store Team And Customers. Strong Communication Skills, Both Verbal And Written, Are Essential For This Role To Ensure Clear And Effective Communication.

  • Customer Service Experience: Five Below Places A Strong Emphasis On Providing Excellent Customer Service. Therefore, A Part Time Support Lead Should Have Prior Experience In A Customer-Facing Role, Such As A Sales Associate Or Cashier, To Demonstrate Their Ability To Provide Top-Notch Customer Service.

  • Organizational And Time-Management Skills: The Support Lead Is Responsible For Overseeing And Delegating Tasks To The Store Team, As Well As Managing Their Own Workload. Strong Organizational And Time-Management Skills Are Necessary To Ensure That All Tasks Are Completed Efficiently And Effectively.

  • Availability To Work Flexible Hours: As A Part-Time Position, The Support Lead Will Be Required To Work A Variety Of Shifts, Including Evenings, Weekends, And Holidays. Flexibility In Scheduling Is A Must For This Role To Ensure Proper Coverage And Support For The Store Team.

Required Skills
  • Inventory Management

  • Training

  • Communication

  • Sales

  • Time Management

  • Team Management

  • Leadership

  • customer service

  • Merchandising

  • Cash Handling

  • Problem-Solving

  • retail operations

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Part Time Support Lead in Columbus, OH 43240, USA is $10-$15 per hour. However, this may vary depending on the specific company, job responsibilities, and level of experience. Some companies may also offer additional benefits such as health insurance, paid time off, and bonuses.

Additional Information
Five Below is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 31st, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About Five Below

Five Below Inc. is an American chain of specialty discount stores that sells products that are less than $5, plus a small assortment of products from $6 to $25. Founded by Tom Vellios and David Schlessinger and headquartered in Philadelphia, Pennsylvania, the chain is aimed at tweens and teens.

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